• Thu
  • Dec 18, 2014
  • Updated: 6:48am

Cathay Pacific eyes hi-tech 'self-boarding' gates in Hong Kong

Technology allows passengers onto plane without a manual document check by ground staff, with face-detection cameras at checkpoints

PUBLISHED : Thursday, 09 May, 2013, 12:00am
UPDATED : Thursday, 09 May, 2013, 9:36am

Cathay Pacific Airways is considering installing "self-boarding" gates at the airport, which would speed up boarding procedures and improve its on-time performance.

The automatic boarding gate, an advanced version of the gates used at MTR stations, will allow passengers to board without having to undergo a manual document check by ground staff.

Face-detection cameras at the checkpoints will recognise the passenger using biometric technology, freeing up airline staff.

We are looking at the project along with the Airport Authority and we'll finalise the supplier [of the technology] in the next 12 to 18 months

"We are looking at the project along with the Airport Authority and we'll finalise the supplier [of the technology] in the next 12 to 18 months," Cathay's chief operating officer Ivan Chu Kwok-leung said on the sidelines of the airline company's annual shareholders meeting yesterday.

The International Air Transport Association aims to enable secure and "fast travel" procedures for 80 per cent of global air passengers by 2020. "Fast travel" is defined as 10 minutes from check-in to duty-free shops and 30 minutes for the passenger to be on board and ready for take-off.

In an experiment conducted by Lufthansa on an Airbus A380 aircraft at Frankfurt Airport, the airline found that using four self-boarding devices and two ground staff enabled it to halve the embarkation time for about 450 passengers to 20 minutes, said Lars Rosenberger, the head of business management airport and airline solutions of Kaba Gallenschutz, a boarding gate technology company hoping to win the contract to supply the boarding devices to Cathay.

Air China is putting on trial two self-boarding devices at Beijing Capital International Airport.

Kaba is helping set up similar self-boarding programmes in Singapore and Australia.

Separately, Cathay said it was benefiting from the weaker Japanese yen, which helped the company achieve double-digit growth in passenger traffic to Japan.

The airline plans to increase non-scheduled flights to meet increased demand.

The year-on-year growth in passengers flying to Japan came from both the Hong Kong and Southeast Asian markets, Chu said.

Traffic from mainland China to Japan was still down as a result of Sino-Japanese tensions over disputed islands in the East China Sea, he added.

Chu said the airline had seen a 2 per cent year-on-year increase in demand for flights to the United States and Canada.

From July, the carrier will operate 21 flights per week to Los Angeles, up from 17 flights now.

It will also increase the number of flights to New York per week to 28, from 25 at present.

The airline will add a fifth daily flight to London from June 25.


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This article is now closed to comments

Efficiency or security. Choose one.
So somewhere along the procedure they have to scan your face at checkin ? then they keep your face in Big Brother's database? I see no other way to stop the people smugglers' trick of swapping boarding passes to transit pax without the initial face scan at checkin.
Since the manual cross check is done in the queue prior to boarding and generally before the boarding commences I cannot see how this would hurry the boarding. The delays on a plane are usually waiting for pax to find their poorly marked seats and then frail pax trying to lift overweight bags into the overhead lockers. So how do you go through carrying your baby or towing your child along ?
The present manual checks at boarding gates are a complete farce. Staff rarely, if ever, look at passengers' faces and compare them with passport photographs. They merely compare the name on the boarding pass with the name in the passport. Worse still, if it's a family group or close friends with one person holding all the boarding passes, staff frequently check only the name of the group leader and then scribble a tick on all the other boarding passes without looking at the other passports.
Although this will be convenient for passengers, what if it malfunctions and doesn't work for a while? This will delay a lot of things and cause political problems.
political problems?
I think this is the authority's (HK Airport Authority) job to develop more efficient passenger handling systems for all airlines to use,. Why here we have Cathay coming to the centre stage taking all the publicity. Is Cathay going to pay for the hardware and software of the system at the end of the day, I don't think so. Cathay should only take an assistant role in the system development, and HK Airport Authority should assume a lot more active role in the issue so that the system would be more standardized and the process would be a lot more efficient.


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