Mary Kay sells the beauty of culture
Through building its brand and holding classes on skin care, cosmetics giant shows how the direct-selling model can survive in digital age

A Texan beauty company's products are not the first thing that most people would suspect to find in Chinese women's cosmetics bags, but it is a little-known fact that Mary Kay was the top-selling beauty brand manufactured on the mainland last year, according to the National Bureau of Statistics.

China chief executive K.K. Chua, whose office is decorated in bold red lip prints (and a lip-shaped sofa), shares with the South China Morning Post how the traditional business model of going door-to-door can survive in the digital age, why it pays to have been the one to teach women how to take care of their skin and how the East now sets the cosmetics trends for the West.
When I first arrived in China, it was a country at a little bit of a crossroads. It has just come out of the Cultural Revolution in 1976 and now is on to the concept that to get rich is glorious. Do we enter the market by product or by opportunity or by technology or pricing? I chose market entry by culture.