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Baidu apologises for outage in its China search service

Mobile search site was down for some 19 minutes

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Baidu, mainland China’s largest online search operator, has apologised for a temporary service suspension on Tuesday night. Photo: Bloomberg
Eric Ng

Baidu, mainland China’s largest online search operator, has apologised for a temporary service suspension.

“Regarding the sudden inaccessibility of our mobile search site to the public, we are conducting emergency trouble-shooting,” the company said in a statement at its account on Weibo - the microblogging site operated by Sina.com - at around 9:20pm. “We apologise for the inconvenience caused.”

The company’s desktop search service was not affected, it added.

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Some 19 minutes later, the company said in a separate Weibo posting that its mobile search service was resumed, and again apologised to users.

The company’s spokesperson said it has no further comment to make.

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Baidu had 665 million of monthly mobile search service active users in December last year, according to Baidu’s fourth quarter earnings report released last week.

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