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Doug Young

Corporate China | Weibo: Xiaomi's gaffe, Baidu's crawl to Brazil

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Search engine Baidu formally launches its service in Brazil. Photo: Reuters

Smartphone maker Xiaomi's co-founder Lei Jun is a marketing master, but his lightweight status as a technology expert landed him in the middle of an embarrassing gaffe in the microblogging realm over the past week. I normally would sympathize with someone caught up in such a gaffe, as such mistakes are usually harmless even if they're somewhat embarrassing. But in this case I don't feel too much sympathy for Lei, who is such a tireless promoter for his company that this kind of stumble was almost inevitable.

Meantime, the number "2" seems to be a magic one for leading search engine Baidu (Nasdaq: BIDU), which made a rare appearance in the microblogging realm to trumpet the formal launch of its new search service in Brazil -- its second major foray outside China after a dismal first effort in Japan. In this case, Baidu isn't really trumpeting the "2" element of its Brazilian story, even though it took more than two years for the launch since reports first emerged of its plans for the site.

Let's start our weekly microblogging round-up with Xiaomi, which seldom goes more than a week or two without appearing in the headlines due to the constant steam of hype coming from the company. Much of that hype comes from co-founder Lei Jun, who is always looking for new ways to make even the most mundane news about his company and its products seem exciting.

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Lei was at his usual games this past week, touting the fact that Xiaomi's upcoming fourth-generation model would be revolutionary for its use of a material called 304 series austenitic stainless steel. Among other things, Lei, in his usual hype, trumpeted the fact that the material not only resists corrosion, but also has good plasticity and is extremely tough. Frankly speaking, his post looks like it was taken directly from marketing materials or possibly from a manual about the material.

Lei almost immediately ran into trouble after putting out the post, which was probably inevitable given his lack of knowledge on the subject and the huge number of followers who read his microblog. As a former reporter, I can testify that this kind of thing happens regularly to junior journalists who try to write authoritatively about complex unfamiliar subjects. Such articles get wide circulation, which inevitably draws derision from industry experts and other insiders who write letters and blog posts deriding the writer for his ignorance.

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In this case, Lei's post drew derision from Huang Zhang, CEO of a smaller smartphone maker called Meizu, who pointed out that his company had been using 304 series austenitic stainless steel in its phones since 2012. He Xiaojun, the CEO of another smartphone maker called IUNI, also derided Lei's post, and added that the hollow boast emphasizes the new Xiaomi new phone will have nothing special to offer. Even Lei himself later admitted to his gaffe, and tried instead to play up the unique appearance of the new phones, which could be formally unveiled later this week
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