• Thu
  • Aug 28, 2014
  • Updated: 10:59am
My Take
PUBLISHED : Tuesday, 12 February, 2013, 12:00am
UPDATED : Tuesday, 12 February, 2013, 2:45am

Our good fortune in meeting Mr Luk

If you blow a tyre in the middle of fast-moving traffic, there is no better place for that to happen than inside the Tai Lam Tunnel.

It's probably the safest, most convenient and hassle-free place in the world for a family with young children to suffer one of driving's worst headaches.

That's what happened to me on Sunday, on the first day of the Lunar New Year, the one day when nobody works across the city.

We take things for granted and complain about everything in Hong Kong, partly because it is mostly a well-run city operated by many quiet professionals and well-trained workers - people like Mr Luk and his colleagues at the tunnel.

I couldn't imagine what would have happened if I had blown the tyre before entering the tunnel or after exiting it.

My whole family would have been stranded on the side of a highway, a fairly dangerous place to be, and we would have found it almost impossible to find a tow truck without paying thousands of dollars, along with the obligatory red packets. I could, of course, change the tyre myself, something I have never done, like many mechanically challenged Hongkongers.

After the tyre blew, I managed to manoeuvre the car and stop on one side. Along the tunnel, there are many emergency shelters. Just go inside one; it's absolutely safe. In less than 10 minutes, an emergency tow truck with flashing lights turned up, driven by Mr Luk.

His colleague put out emergency light signals and waved other cars to change lanes. Mr Luk took a few minutes to hook up my car to his and invited my family to get into his vehicle. It must be the most spacious and cleanest tow truck in the world. Truth be told, his car is cleaner than mine.

Their duties would have ended once my car was pulled out of the tunnel. But Mr Luk and his colleagues helped me change the tyre, inspected the other tyres and helped inflate one of them.

They insisted on charging only the tow fee, at just HK$220. I was about to give everyone a big red packet but they all refused, saying it was against company policy. I doubt you will ever find more courteous and efficient mechanics and traffic controllers.

Hong Kong works because of people like Mr Luk and his colleagues.

Share

For unlimited access to:

SCMP.com SCMP Tablet Edition SCMP Mobile Edition 10-year news archive
 
 

 

6

This article is now closed to comments

Camel
@whymak
Just try to wait with a baby stroller in a department store or anywhere else for a lift ride or stand queue for a lift. You would think all of the people standing there a incapable of walking. You would think, if they see you with a baby stroller, they would offer you to get into the lift first or that the people inside the filled lift would get out to offer you to get in. No, never. Last time we waited over 10 minutes until we got into a lift. No one stepped out or offer us to get in first.
Oh, btw. those are not Mainlanders. They are HKners, young and strong HKners of all ages without baby strollers or wheel chairs just to lazy walk and use elevators.
likingming
I think the tunnel is run or financied by the HK govt with taxpayer's money !! As such, its services is comparable to that offered by the Public Hospitals / Public housing. $220 is only a token and the real hidden cost is hundred times larger.
maecheung
@whymak......Can't agree more with your comment about Scholarism kids and HK kids in general! I was in Guangzhou subway once, and was offered a seat by a young local student. To be fair to Hong Kongers as well, some middle age passengers will offer their seat to the elderly, but young people are too busy playing with their smart phones than noticing any elderly people around.
hkpcsp
Alex Lo's experience tells us a big difference between Hong Kong and other places, the Mainland in particular. He is absolutely correct to be proud of the quality of the public services in Hong Kong albeit some are paid services. The core value of Hong Kong is not just the freedom of everything, making it as an excuse to pursue the personal ultimate aim. It is the people behind the scene they contribute to the society with their effort and energy. The Che Kung Fortune Stick 95 should advise us to be on guard against those "Wicked People" (poitically motivated people) who are causing obstacles to the harmonious society. They are doing more harm than good for Hong Kong, exhausting our strength and competitiveness in the eyes of Hong Kong's competitors.
whymak
Good story. Mainlanders should learn civilized behavior from Mr. Luk but at the same time disregard our uncivilized contempt for them.
One time a beautiful, well dressed young lady with her mother offered me her seat in Metro. Then I found out they are from Shandong. They love our city. I am glad. But that's not the only time. Many young people from China have offered seats to this gray, balding local. Instead of chanting slogans, Scholarism kids should learn from them. Hong Kong kids always try to beat me to a seat in trains.
hars
Annoymity is an attribute of good people. Self-centeredness is the main cause of human sufferings.
 
 
 
 
 

Login

SCMP.com Account

or