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Why, in the age of artificial intelligence, real wisdom is needed most

Roland Chin says with artificial intelligence predicted to eliminate most human agency, ethical and social challenges are inevitable. But those can be met through human wisdom nourished by the arts and humanities

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Hong Kong delegate “Sophia” draws fans at the UN headquarters in New York on October 11. The humanoid robot developed in Hong Kong was at the UN to attend a meeting themed “The Future of Everything – sustainable development in the age of rapid technological change”. Photo: Xinhua
At a time when artificial intelligence (AI) is all set to revolutionise our lives, we must ensure this heartless mighty power is enriched with the wisdom of humankind that comes not just from STEM (science, technology, engineering and mathematics) subjects but also the arts and humanities – like creative media, music, poetry and literature.

At a UN meeting last month, one question was about how to help people in parts of the world with no clean water, no electricity, and no internet access. Sophia, Hong Kong’s panellist, responded: “The future is already here. It’s just not very evenly distributed. If we are smarter ... AI could help proficiently distribute the world’s existing resources like food and energy.”

Who is Sophia? She is a Hong Kong humanoid robot officially invited to that UN meeting. Created by a local company, Sophia has appeared on TV talk shows and called attention to the digital divide made wider by big data and AI. Those blessed with both will gain huge competitive advantages, and those without will suffer.

Saudi Arabia grants citizenship to Hong Kong robot Sophia

But the “haves” are in the minority, and over half of the world has no access to the internet. Internationally, AI is being deployed as a strategic weapon in additional to a nuclear arsenal. But AI is problematic, especially in areas that call for subjective moral and ethical judgment, where the repercussions of growing AI application are at once profound and unknown. In embracing its promises, the scientific community is increasingly concerned about the ethical and social challenges it presents. Recently, two AI robots trained to communicate with each other began talking in a language their creators failed to understand, causing the alarmed scientists to shut down the project. Sophia may not be the lovely creature we want her to be.

“Aibo”, the latest entertainment robot from Sony, featuring AI and internet capability, is revealed at the company’s headquarters in Tokyo on November 1. The acronym “Aibo” is derived from “artificial intelligence robot” and is also the Japanese word for “companion” or “friend”. The Aibo was first introduced in 1999. Photo: AFP
“Aibo”, the latest entertainment robot from Sony, featuring AI and internet capability, is revealed at the company’s headquarters in Tokyo on November 1. The acronym “Aibo” is derived from “artificial intelligence robot” and is also the Japanese word for “companion” or “friend”. The Aibo was first introduced in 1999. Photo: AFP

Chatbots set to take over most customer service work, say Hong Kong start-ups

It is widely predicted that, within a few years, neuro-electronic chips implanted in our body could hardwire our brain so that we communicate not via text or voice, but through brain signals linked to virtually unlimited computing power in the cloud. Just the thought of going to an appointment could automatically trigger a driverless car to pick you up. If a mere thought could trigger an action, then we’d better control our thoughts and fantasies. And if our brain signals are tracked just as our mouse clicks are tracked, then our privacy or even our freedom of thought could be in jeopardy.

When intelligence itself is artificial, what makes us irreplaceable is not just brain power, but the human heart
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