Letters to the Editor, South China Morning Post, August 18, 2012
In recent years many Hong Kong residents have misused the Hospital Authority's accident and emergency wards by seeking treatment for conditions which are not emergency cases.
This means that patients who may have genuinely serious ailments have to wait before medical personnel can attend to them.
A triage system is in place but accident and emergency services are still abused. In order to deal with this the health secretary should increase the HK$100 fee for emergency ward consultations to deter patients who are non-urgent cases. This sum is much lower than you would pay in other clinics or at private hospitals.
I would suggest doubling it to HK$200. This is the only way to deter individuals who could easily be treated elsewhere. They could be encouraged to attend outpatient clinics in the city. Also, the higher fee would mean that those patients who were in urgent need of treatment could be dealt with promptly.
Apart from cutting waiting times for emergency treatment, it would put less pressure on medical staff.
With fewer people waiting in a ward, doctors and nurses could spend more time with patients who really needed help.