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  • July 31, 2014
  • Last updated: 4:13pm
Hong Kong




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  1. Business - Companies - RETAILING

    Rich pay, rich clients, but luxury retail jobs go begging

    Posted May 09th 2014, 11:10am by TIFFANY AP

    ... for staff," Aloy said. "They have to deal with a diverse client base, and this is partly unique to Hong Kong as well. "There are lots of mainland Chinese tourists obviously, but we should never disregard Hong Kong clients plus other international tourists and the expat community as well." As mainland customers become more discerning, the bar for customer service is also ...

  2. Business - Companies - RETAILING

    Luxury brands must embrace digital strategies, industry summit told

    Posted Jun 05th 2014, 05:34am by TIFFANY AP

    ... If your clients see it and don't like it, you get the feedback immediately," she said. This is particularly so when it comes to customers on the mainland, where traditional media has ...

  3. Business - Companies - RETAILING

    Coffee and Coke blend a story of success

    Posted Dec 02nd 2013, 05:19am by Benjamin Robertson

    ... the website's cut. He uses this money to pay for the coffee, which his supplier then couriers to Hong Kong in time for distribution to clients. The balance is paid upon delivery. This way he takes ...

  4. Business - Companies - RETAILING

    Hong Kong's status threatened by poor customer service, survey says

    Posted Nov 08th 2013, 01:58am by TIFFANY AP

    ... Tiffany Ap tiffany.ap@scmp.com The city's leading brands must improve how they treat clients, influential luxury survey says Poor customer service threatens Hong Kong Luxury consumption is predicted to stabilise next year but if Hong Kong wants to retain its place as a high-end global shopping hub in the long run, it should improve the level of its customer services, ...

  5. Business - China Business - RETAILING

    Mainland Chinese given lessons in luxury as high-end sales slump

    Posted Sep 06th 2013, 12:00am by BLOOM

    ... for pleasure or investment and seeking more information on the subject. The number of clients from mainland China bidding at its international auctions has doubled since 2008. The auction house ...

  6. Business - Economy - RETAILING

    Local character 'key to keeping Hong Kong's allure'

    Posted Apr 12th 2013, 12:00am by Yvonne Liu

    ... nothing, it will have a negative impact on retail rents and prices." Mak said international brands were still interested in expanding in Hong Kong. "However, we have more clients opening ...

  7. Business - Companies - RETAILING

    Macy's shows JC Penney how to rebuild

    Posted Apr 13th 2013, 12:00am by Bloomberg

    ... in a note to clients. "JC Penney does not have the luxury of time to bring in a fresh CEO that could take some time to learn the operations and develop a strategy." The chain had a net ...

  8. Business - China Business - RETAILING

    Double time for Swiss watchmaker Vertime

    Posted Mar 28th 2013, 09:55pm by Ray Chan

    ... are sold at prices ranging from US$900 to US$1,500, with the target client group spread between the ages of 30 and 50. ...

  9. Business - China Business - RETAILING

    Foreign supermarkets find competition tough in China

    Posted Feb 23rd 2013, 12:00am by PHOENIX KWONG

    ... partner with Beijing-based consulting firm Alliance PKU Management Consultants who specialises in advising clients in the retail sector. It was a difficult year for foreign supermarket chains last ...

  10. Business - Money - RETAILING

    Retailers take a pounding as mainland visitors rein in spending

    Posted Oct 05th 2012, 12:00am by Paggie Leung

    ... to the economic slowdown in the mainland," he said. Clients were now spending about HK$50,000, compared with HK$60,000 last year. Retail sales for the first eight months of this year climbed 10.8 per ...




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