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  • September 18, 2014
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  1. Probe into CSL mobile broadband claims

    Posted Jul 30th 2009, 12:00am by Staff Reporter

    ... Joshua But The city's telecoms and broadcasting watchdogs are investigating complaints against CSL New World Mobility over claims about its new mobile broadband service. Rival ... their claimed speed of 21Mbps,' Mr Li said. 'It is harming the whole industry, as consumers may no longer believe in mobile operators.' CSL last night issued a response to the claim, ...

  2. SmarTone fined for misleading customers

    Posted Oct 24th 2009, 12:00am by Staff Reporter

    ... Bien Perez The Office of the Telecommunications Authority (Ofta) has fined SmarTone Mobile Communications for trying to deceive CSL subscribers into switching service providers. SmarTone, ... troubles stemmed from e-mails sent to rival CSL's customers that claimed its service would be affected by then-unconfirmed news of a change in its telecommunications infrastructure from Nokia ...

  3. So long to unlimited phone use

    Posted Feb 14th 2012, 12:00am

    ... have replaced their unlimited deals with volume-based pricing. The option is still available with CSL, which oversees One2Free and 1010. None of the current contracts at any of companies will be affected. For new contracts signed as of yesterday, 3HK will cap its biggest data plan at 3GB monthly, SmarTone at 2GB, and PCCW at 5GB. CSL says clients who use their smartphones a lot may ...

  4. SmarTone in about-face on plan

    Posted Feb 14th 2012, 12:00am

    ... reversed its decision to scrap its unlimited data plan for smartphone users after rivals CSL and 3HK vowed to continue offering unlimited deals despite new rules set by the telecoms watchdog Ofta. ... came into force yesterday, are a response to consumer complaints about restrictions on unlimited service plans. While PCCW and China Mobile will scrap unlimited plans immediately, CSL, 3HK ...

  5. HK carriers to launch iPhone 4 for free with HK$398 monthly plan

    Posted Jul 29th 2010, 12:00am by Staff Reporter

    ... and new Apple carrier-partner CSL will each host iPhone 4 launch parties tonight where attendees will be able to buy the device on site instead of heading to the shops tomorrow. To get a free ... 32GB version under the same monthly plan will cost HK$4,280 with SmarTone-Vodafone and HK$4,180 with 3 Hong Kong. Calls made to CSL, the city's largest wireless network operator, about its ...

  6. Watchdog sets cooling-off guidelines for phone contracts

    Posted Feb 03rd 2010, 12:00am by Amy Nip

    ... Smartone-Vodafone and CSL, said they would review the code. A CSL spokeswoman said: 'We welcome all appropriate measures that are aimed at protecting customers and we constantly strive to ensure ...

  7. Berry exciting

    Posted Sep 16th 2007, 12:00am by Staff Reporter

    ... CSL, 3 Hong Kong, SmarTone-Vodafone or PCCW Mobile. ...

  8. Hostilities ease in mobile price war after prolonged bitter fighting

    Posted Sep 22nd 2003, 12:00am by Ben Kwok

    ... minutes, in some cases nearly slashing by half their tariffs. This hurt operators' revenue and caused a few, including Sunday Communications and CSL, to record no growth for their contract subscribers. 'The price war has died down quite a bit,' said CSL chief executive Hubert Ng Ching-wah. 'People hated to switch when the difference was only $10. It was particularly true ...


    Posted Mar 07th 2006, 12:00am by Staff Reporter

    ... attachments to fax for printout. It costs $4,388, but is $500 cheaper with a 12-month SmarTone-Vodafone contract. The 8700g is sold by CSL and 3 Hong Kong for special subscription contract prices ...

  10. Hutchison, SmarTone end video-call fee row

    Posted Sep 15th 2005, 12:00am by Staff Reporter

    ... customers paid $1.50 per minute for making video calls and 50 cents per minute for receiving video calls from other operators. SmarTone and Hong Kong CSL, a 3G operator wholly owned by Australian telecoms giant Telstra, reached an agreement last month on inter-network video call service. CSL is in the midst of talks with Hutchison Telecom on a similar inter-network video call arrangement ...




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