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  1. Personal service tailored to keep credit customers

    Posted Aug 21st 2004, 12:00am by Chris Davis

    ... Every facet of BOC's card unit aims to ensure customers are satisfied with the service they demand, writes Chris Davis REGARDLESS OF the service or product a business or organisation ... competitive financial sectors in Hong Kong {minus} with competition for market share growing fiercer, outstanding customer service can provide the extra edge that retains customers and builds lasting ...

    http://www.scmp.com/article/467309/personal-service-tailored-keep-credit-customers
  2. Wide range of services aims to keep customers satisfied

    Posted Nov 16th 2004, 12:00am by Michael Taylor

    ... ATAL Engineering has found a way to improve a design, save a client money and make a profit, reports Michael Taylor THE DRAINAGE SERVICES Department, the KCRC, the University of Hong Kong and Swire Properties are among the more than 200 government bureaus, property developers and other organisations that have come to ATAL Engineering for a wide range of services, from design ...

    http://www.scmp.com/article/478236/wide-range-services-aims-keep-customers-satisfied
  3. Speedy service short of customers

    Posted Aug 10th 2004, 12:00am by Staff Reporter

    ... identified taxi companies and logistics and transport firms as target customers that might be interested in location-based services or fleet-management applications. But this idea means little ... the company needs is customers to use it. The mainland's second-largest mobile phone carrier is looking to promote data usage for its advanced but underutilised CDMA 1x network, which is capable ...

    http://www.scmp.com/article/466041/speedy-service-short-customers
  4. Shangri-La gives customer services a hi-tech upgrade

    Posted Jun 29th 2004, 12:00am by Danyll Wills

    ... Danyll Wills The Shangri-La Hotel and Resorts group announced that it has spent more than US$3 million on a reservation/CRM (customer relationship management) system to handle its 42 ... 'The motivation to create this system was not to save money but to serve our customers,' he said. The Shangri-La has a number of special issues, and covering them was challenging. Not only ...

    http://www.scmp.com/article/461206/shangri-la-gives-customer-services-hi-tech-upgrade
  5. Giordano sticks to customer-first policy

    Posted Nov 05th 2004, 12:00am by Chris Davis

    ... Chris Davis GIORDANO IS widely recognised as being one of Hong Kong's first local fashion outlets to put serious emphasis on staff courtesy and customer service training. When ... fashion retail industry. The company is still committed to extending the boundaries of customer service. 'Our commitment to exceed customers' expectations with service, product range ...

    http://www.scmp.com/article/476849/giordano-sticks-customer-first-policy
  6. Services giant uses Games to build brand

    Posted Jun 14th 2004, 12:00am by Staff Reporter

    ... BIEN PEREZ It may be four years away, but the 2008 Beijing Olympics has become the most important brand-building campaign in Asia for information technology services firm Atos Origin. The European consulting and services giant hopes to raise its profile and attract more business in the region by leading IT systems integration at the international sporting event. Xavier Flinois, ...

    http://www.scmp.com/article/459361/services-giant-uses-games-build-brand
  7. Filter service to block phishing

    Posted Jan 27th 2004, 12:00am by Carolyn Ong

    ... Carolyn Ong Anti-virus firm MessageLabs will launch a fraud protection message filtering service in Hong Kong this week to help internet home-users fight against 'phishing' scams ... the holiday season. Several banks, including HSBC, DBS, Citibank, Standard Chartered, Bank of China and Bank of East Asia, had warned customers to ignore messages urging them to go to spoofed websites ...

    http://www.scmp.com/article/442352/filter-service-block-phishing
  8. Message filter service to block 'phishing'

    Posted Jan 26th 2004, 12:00am by Carolyn Ong

    ... CAROLYN ONG Anti-virus firm MessageLabs will launch a fraud protection message filtering service in Hong Kong this week to help internet home users fight against 'phishing' scams ... the holiday season. Several banks, including HSBC, DBS, Citibank, Standard Chartered, Bank of China and Bank of East Asia, had warned customers to ignore messages urging them to go to spoofed websites ...

    http://www.scmp.com/article/442285/message-filter-service-block-phishing
  9. Funeral service

    Posted Aug 17th 2004, 12:00am by Staff Reporter

    ... The funeral of veteran South China Morning Post reporter Tommy Lewis will be held tomorrow at 8am, 2/F, Sau Shan Hall, International Funeral Parlour, 8 Cheong Hang Road, Hunghom, Kowloon. A night vigil will be held today from 4.30pm. Lewis passed away on ...

    http://www.scmp.com/article/466833/funeral-service
  10. Civil service chief vows retribution over grave recycling debacle

    Posted Nov 06th 2004, 12:00am by Polly Hui

    ... Polly Hui The Secretary for the Civil Service promised yesterday to investigate a case where a widow swept her husband's empty grave for 18 years before being told by the government ... services in some instances because their records dated as far back as 50 years. Ms Lee said the department was considering introducing a registration system for grave workers to deter illegal ...

    http://www.scmp.com/article/476968/civil-service-chief-vows-retribution-over-grave-recycling-debacle

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