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  • October 24, 2014
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  1. Avatar grows with culture of quality, exceptional customer service

    Posted Oct 07th 2014, 03:12pm

    ... Reports by Mia Daughenbaugh, Krystin Chu, Christina Liedke, Jessica Ryan and Yujia Wen Consistent delivery of best-in-class products and exceptional customer service has been ... materials and ingredients to the food, drug and personal care industries, where product quality is an absolute top priority. "Our commitment to quality and service has not wavered," says ...

    http://www.scmp.com/article/1611338/avatar-grows-culture-quality-exceptional-customer-service
  2. News - World

    British cabinet kept in the dark over vast spying programmes

    Posted Oct 07th 2013, 11:53am by Guardian News Service

    ... Guardian News Service Former British minister, Chris Huhne, says he was in ‘utter ignorance’ of Prism and Tempora and calls for tighter oversight of security services Ministers ... headquarters, already had remarkable and extensive snooping capabilities. He said this lack of information and accountability showed “the supervisory arrangements for our intelligence services need ...

    http://www.scmp.com/news/world/article/1326335/british-cabinet-kept-dark-over-vast-spying-programmes
  3. News - World

    Be careful what you ‘like’: Facebook users reveal secrets, study shows

    Posted Mar 12th 2013, 12:19pm by Guardian News Service

    ... Guardian News Service Researchers highlight danger of data abuse Facebook users are unwittingly revealing intimate secrets - including their sexual orientation, drug use and political ... and services that respect their privacy Michal Kosinski, lead Cambridge University analyst  Michal Kosinski, one of the academics behind the study, said he believed Facebook users would be “spooked” ...

    http://www.scmp.com/news/world/article/1189145/be-careful-what-you-facebook-users-reveal-secrets-study-shows
  4. Business - Banking & Finance

    French bank allows customers to transfer money via Twitter

    Posted Oct 15th 2014, 05:19am by Reuters

    ... a service to allow its customers to transfer money to other people via tweets on social network Twitter. The move by Groupe BPCE, France's second largest bank by customers, is an effort ... software standards, known as APIs, the service allows French customers to send money to a friend regardless of which bank they use, and without requiring them to know the recipient's banking ...

    http://www.scmp.com/business/banking-finance/article/1616582/french-bank-allows-customers-transfer-money-twitter
  5. Business - THE VIEW

    Why the big gap in customer satisfaction in the service industry?

    Posted Jul 02nd 2014, 10:02am by Stephen Vines

    ... on the service industries and was completed early this year. It found that 92 per cent of companies see something called "customer experience" as core to their strategy and 60 per cent believe ... that they were very satisfied with the level of service received. So, there is a massive gap between corporate views of satisfaction and those of customers. This is often more evident in bigger companies ...

    http://www.scmp.com/business/article/1544728/why-big-gap-customer-satisfaction-service-industry
  6. News - China Insider - CHINA DIGEST

    Teacher held in Beijing over rape claim; Fake spring water in Henan; Hunan customs seizes iPhones

    Posted Oct 13th 2014, 05:45am by Staff Reporter

    ... Service reports. The teacher said that according to the rules boys' hair should be above the eyebrows and not cover the ears, while girls' hair should be tied behind their head. Some ... Police in the border city of Dongxing sent two teenage Vietnamese girls trafficked into China back to their home country over the weekend, the China News Service reports. One of them, aged 16, ...

    http://www.scmp.com/news/china-insider/article/1615307/teacher-held-beijing-over-rape-claim-fake-spring-water-henan
  7. Magazines - Style - FRONT ROW

    Shops are offering other experiences to attract customers

    Posted Oct 02nd 2014, 10:42pm by JOSH SIMS

    ... about more than spending money, that’s more of a soft sell than a hard one. More importantly, the special and free experiences or services on offer tempt customers into their expensive bricks ... Shopping can now be an exciting experience, thanks to the latest retail concept conceived to attract customers, writes Josh Sims FUN IN STORE When shoppers walk around the all-new New York ...

    http://www.scmp.com/magazines/style/article/1600260/shops-are-offering-other-experiences-attract-customers
  8. Business - China Business - TRADE

    KTZ service may help rail take bigger share of Europe-China freight

    Posted Oct 21st 2014, 04:56am by JING YANG

    ... Jing Yang jing.yang@scmp.com New Kazakhstan service linking China with Europe may speed shift from sea and air freight to rail, though geopolitical risks remain Rail may boost its share ... KTZ Express, a wholly owned subsidiary of Kazakhstan Temir Zholy, the country's national rail company, is touting new train services in four mainland cities to transport goods from ...

    http://www.scmp.com/business/china-business/article/1620807/ktz-service-may-help-rail-take-bigger-share-europe-china
  9. Market focus, exceptional service keys to Men's Wearhouse's success

    Posted Oct 08th 2014, 03:30pm

    ... K&G Fashion Superstore, and Men's Wearhouse and Tux. "Our drive to deliver world-class and personalised customer service has made us a cut above the rest in the highly competitive ... to alter garments to a perfect fit, and clothing consultants to ensure customers leave the stores truly satisfied with the way they look. Through seven e-commerce websites, Men's Wearhouse ...

    http://www.scmp.com/article/1612110/market-focus-exceptional-service-keys-mens-wearhouses-success
  10. News - World - ENTERTAINMENT

    HBO plans streaming service for viewers without cable or satellite

    Posted Oct 16th 2014, 09:33pm by AFP, MCT

    ... Agencies in New York New service will be available to viewers without cable or satellite subscriptions, putting it in competition with Netflix, Amazon and Hulu HBO plans to enter streaming market HBO is planning a stand-alone streaming service direct to internet customers from next year, taking a giant step towards breaking the pay-TV bundle that has been a cornerstone ...

    http://www.scmp.com/news/world/article/1617775/hbo-plans-streaming-service-viewers-without-cable-or-satellite

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