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  • October 1, 2014
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Results 1 - 10 of 110412 for customer service

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  1. News - World

    British cabinet kept in the dark over vast spying programmes

    Posted Oct 07th 2013, 11:53am by Guardian News Service

    ... Guardian News Service Former British minister, Chris Huhne, says he was in ‘utter ignorance’ of Prism and Tempora and calls for tighter oversight of security services Ministers ... headquarters, already had remarkable and extensive snooping capabilities. He said this lack of information and accountability showed “the supervisory arrangements for our intelligence services need ...

    http://www.scmp.com/news/world/article/1326335/british-cabinet-kept-dark-over-vast-spying-programmes
  2. News - World

    Be careful what you ‘like’: Facebook users reveal secrets, study shows

    Posted Mar 12th 2013, 12:19pm by Guardian News Service

    ... Guardian News Service Researchers highlight danger of data abuse Facebook users are unwittingly revealing intimate secrets - including their sexual orientation, drug use and political ... and services that respect their privacy Michal Kosinski, lead Cambridge University analyst  Michal Kosinski, one of the academics behind the study, said he believed Facebook users would be “spooked” ...

    http://www.scmp.com/news/world/article/1189145/be-careful-what-you-facebook-users-reveal-secrets-study-shows
  3. Business - THE VIEW

    Why the big gap in customer satisfaction in the service industry?

    Posted Jul 02nd 2014, 10:02am by Stephen Vines

    ... on the service industries and was completed early this year. It found that 92 per cent of companies see something called "customer experience" as core to their strategy and 60 per cent believe ... that they were very satisfied with the level of service received. So, there is a massive gap between corporate views of satisfaction and those of customers. This is often more evident in bigger companies ...

    http://www.scmp.com/business/article/1544728/why-big-gap-customer-satisfaction-service-industry
  4. News - Hong Kong - TRADE

    New electronic customs tool helps wine flow across mainland border

    Posted Sep 19th 2014, 04:05am by Amy Nip

    ... for vetting by mainland customs. The electronic system comes as part of a bilateral customs agreement that also relaxed export regulations. Using the web-based service, they can fill in the names ... Amy Nip amy.nip@scmp.com New online system for traders means shipments to the mainland can take just one day instead of being stuck in transit for months Automated customs clearance ...

    http://www.scmp.com/news/hong-kong/article/1595539/new-electronic-customs-tool-helps-wine-flow-across-mainland-border
  5. Business - Companies - TRADE

    Global e-commerce trade held back by logistics costs, customs red tape

    Posted Sep 19th 2014, 05:34am by CHIM SAU-WAI

    ... Chim Sau-wai sauwai.chim@scmp.com Global e-commerce held back by logistics costs High logistics costs and customs clearance problems have hindered the growth of international e-commerce ... arising from customs clearance," Lui said at a forum held by the Hong Kong R&D Centre for Logistics and Supply Chain Management. The e-commerce boom on the mainland has been supported ...

    http://www.scmp.com/business/companies/article/1595657/global-e-commerce-trade-held-back-logistics-costs-customs-red
  6. Business - Companies

    Alibaba partner ZTO Express launches Europe delivery service

    Posted Sep 22nd 2014, 04:28am by CHIM SAU-WAI

    ... Chim Sau-wai sauwai.chim@scmp.com Alibaba partner launches Europe delivery service Alibaba logistics partner ZTO Express is cooperating with the French post office, La Poste, to launch an express delivery service from China to Europe as part of the e-commerce giant's overseas expansion. But the mainland delivery firm's move into Europe, known for low prices and low ...

    http://www.scmp.com/business/companies/article/1597691/alibaba-partner-zto-express-launches-europe-delivery-service
  7. News - Asia - JAPAN

    In new tack, Japanese police target teens selling sex, not their customers

    Posted Aug 22nd 2014, 11:47pm by Julian Ryall

    ... sting operations against minors offering sexual services. According to the National Police Agency, officers are now patrolling online chat rooms, matchmaking sites and smartphone applications. ... compensated dating but is a euphemism for everything from a customer paying to hold hands with a young girl to full sex- first emerged in Japan in the 1990s. Concerned at the number of men eager ...

    http://www.scmp.com/news/asia/article/1579532/new-tack-japanese-police-target-teens-selling-sex-not-their-customers
  8. Service-focused PLM links customers' trade worldwide

    Posted Mar 10th 2014, 12:29pm by Reports by Mia Daughenbaugh, Christina Liedke and David Bell

    ... range of tailored logistics services, PLM Global Management works with customers hand-in-hand to a point where it becomes an integral part of the clients' supply chain. "We're like a bolt-on business for the customer," says Reg Paul, managing director. Paul envisioned this kind of personalised service when he founded the Australian logistics company in 1985 ...

    http://www.scmp.com/article/1445164/service-focused-plm-links-customers-trade-worldwide
  9. Customer is king with CIK Telecom's exceptional service

    Posted Feb 21st 2014, 04:20pm by Reports by Laleh Larijani, Michelle Phillips, Emmanuelle Stahler and Jessica Ryan

    ... Reports by Laleh Larijani, Michelle Phillips, Emmanuelle Stahler and Jessica Ryan For CIK Telecom, one principle guides its every business decision: the customer is king. Going beyond providing cost-competitive services, CIK dedicates itself to taking customer experience to another level. "From the beginning, we knew our main focus should always be the customer. Our services ...

    http://www.scmp.com/article/1432636/customer-king-cik-telecoms-exceptional-service
  10. Comment - Insight & Opinion - INSIGHT

    Digital world must eventually defeat dictators: Schmidt, Cohen

    Posted May 09th 2013, 02:24pm by Global Viewpoint Network/Tribune Media Services

    ... Global Viewpoint Network/Tribune Media Services Nathan Gardels talks to Google’s Eric Schmidt and Jared Cohen about their new book, The Digital Age: Reshaping the Future of People, Nations ... Will it be part and parcel of the digital age, or a momentary response to a tragic event? We’ll have to see. Global Viewpoint Network/Tribune Media Services ...

    http://www.scmp.com/comment/insight-opinion/article/1233654/digital-world-must-eventually-defeat-dictators-schmidt-cohen

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