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  • September 16, 2014
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Results 1 - 10 of 110045 for customer service

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  1. News - World

    British cabinet kept in the dark over vast spying programmes

    Posted Oct 07th 2013, 11:53am by Guardian News Service

    ... Guardian News Service Former British minister, Chris Huhne, says he was in ‘utter ignorance’ of Prism and Tempora and calls for tighter oversight of security services Ministers ... headquarters, already had remarkable and extensive snooping capabilities. He said this lack of information and accountability showed “the supervisory arrangements for our intelligence services need ...

    http://www.scmp.com/news/world/article/1326335/british-cabinet-kept-dark-over-vast-spying-programmes
  2. News - World

    Be careful what you ‘like’: Facebook users reveal secrets, study shows

    Posted Mar 12th 2013, 12:19pm by Guardian News Service

    ... Guardian News Service Researchers highlight danger of data abuse Facebook users are unwittingly revealing intimate secrets - including their sexual orientation, drug use and political ... and services that respect their privacy Michal Kosinski, lead Cambridge University analyst  Michal Kosinski, one of the academics behind the study, said he believed Facebook users would be “spooked” ...

    http://www.scmp.com/news/world/article/1189145/be-careful-what-you-facebook-users-reveal-secrets-study-shows
  3. Business - THE VIEW

    Why the big gap in customer satisfaction in the service industry?

    Posted Jul 02nd 2014, 10:02am by Stephen Vines

    ... on the service industries and was completed early this year. It found that 92 per cent of companies see something called "customer experience" as core to their strategy and 60 per cent believe ... that they were very satisfied with the level of service received. So, there is a massive gap between corporate views of satisfaction and those of customers. This is often more evident in bigger companies ...

    http://www.scmp.com/business/article/1544728/why-big-gap-customer-satisfaction-service-industry
  4. News - Asia - JAPAN

    In new tack, Japanese police target teens selling sex, not their customers

    Posted Aug 22nd 2014, 11:47pm by Julian Ryall

    ... sting operations against minors offering sexual services. According to the National Police Agency, officers are now patrolling online chat rooms, matchmaking sites and smartphone applications. ... compensated dating but is a euphemism for everything from a customer paying to hold hands with a young girl to full sex- first emerged in Japan in the 1990s. Concerned at the number of men eager ...

    http://www.scmp.com/news/asia/article/1579532/new-tack-japanese-police-target-teens-selling-sex-not-their-customers
  5. Business - China Business - INTERNET

    UnionPay relaunches online service for mainland shoppers

    Posted Sep 11th 2014, 06:02am by Daniel Ren

    ... Daniel Ren in Shanghai ren.wei@scmp.com Payment provider hopes upgraded platform will help it cash in on mainland shoppers' affluence UnionPay relaunches online shopping service UnionPay, the mainland's dominant payment service provider, has hopped on the bandwagon of haitao- cross-border online shopping by mainland consumers- as it relaunched its online trading ...

    http://www.scmp.com/business/china-business/article/1589746/unionpay-relaunches-online-service-mainland-shoppers
  6. News - China - YANGTZE BRIEFING

    Shanghai civil service rolls out non-Apple smartphone programme

    Posted Sep 13th 2014, 04:10am by Daniel Ren

    ... on a backdoor and said it constantly monitored threats to customers' security. Then in July, state broadcaster CCTV reported the iPhone's frequent location tracking software could allow ...

    http://www.scmp.com/news/china/article/1591302/shanghai-civil-service-rolls-out-non-apple-smartphone-programme
  7. News - World - UNITED STATES

    Florida man pleads guilty to selling mail-order poison to global customers

    Posted Aug 14th 2014, 09:42pm by Reuters

    ... Reuters in Orlando Mail-order poison provider pleads guilty in US A Florida man has pleaded guilty to making deadly toxins and shipping them to customers across the globe, among them ... in glass vials which he hid in hollowed-out wax candles, mailed along with instructions for use through the US Postal Service, prosecutors said. He was caught in a federal sting of the illicit ...

    http://www.scmp.com/news/world/article/1573662/florida-man-pleads-guilty-selling-mail-order-poison-global-customers
  8. Service-focused PLM links customers' trade worldwide

    Posted Mar 10th 2014, 12:29pm by Reports by Mia Daughenbaugh, Christina Liedke and David Bell

    ... range of tailored logistics services, PLM Global Management works with customers hand-in-hand to a point where it becomes an integral part of the clients' supply chain. "We're like a bolt-on business for the customer," says Reg Paul, managing director. Paul envisioned this kind of personalised service when he founded the Australian logistics company in 1985 ...

    http://www.scmp.com/article/1445164/service-focused-plm-links-customers-trade-worldwide
  9. Property - International - UNITED STATES

    US regulators target non-bank home loan servicers

    Posted Sep 10th 2014, 04:43am by Bloomberg

    ... Bloomberg in Boston Consumer financial watchdog issues guidance on how to handle the transfer of mortgages Regulators target non-bank home loan servicers Ranjan and Gita Chhibber said ... last year to Nationstar, a non-bank servicer. That was when the modification went off the rails, Gita said. "It's a shame it has come to this," she said. "Every time ...

    http://www.scmp.com/property/international/article/1588772/us-regulators-target-non-bank-home-loan-servicers
  10. Customer is king with CIK Telecom's exceptional service

    Posted Feb 21st 2014, 04:20pm by Reports by Laleh Larijani, Michelle Phillips, Emmanuelle Stahler and Jessica Ryan

    ... Reports by Laleh Larijani, Michelle Phillips, Emmanuelle Stahler and Jessica Ryan For CIK Telecom, one principle guides its every business decision: the customer is king. Going beyond providing cost-competitive services, CIK dedicates itself to taking customer experience to another level. "From the beginning, we knew our main focus should always be the customer. Our services ...

    http://www.scmp.com/article/1432636/customer-king-cik-telecoms-exceptional-service

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