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  • November 26, 2014
  • Last updated: 5:54pm
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Results 1 - 10 of 12 for customer service

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  1. News - Hong Kong - LABOUR

    Employers group calls for labour import scheme review

    Posted Dec 18th 2013, 05:46am by Phila Siu

    ... the estate management and construction sector. "Some companies couldn't even fill their vacancies after a year of trying to recruit people," he said. Vacancies for customer service ...

    http://www.scmp.com/news/hong-kong/article/1384622/employers-group-calls-labour-import-scheme-review
  2. News - Hong Kong - LABOUR

    Hong Kong disciplined services staff want retirement age raised to 60

    Posted Oct 27th 2013, 05:30am by SAMUEL CHAN, Niall Fraser

    ... The Government Disciplined Services General Union, which represents staff associations from customs, immigration, correctional services, fire services and the government flying service, says the gradual ... Samuel Chan and Niall Fraser Overwhelming majority of those surveyed want choice of staying in uniform after 55; staff feel burden of keeping family while waiting for MPF Services want ...

    http://www.scmp.com/news/hong-kong/article/1340863/hong-kong-disciplined-services-staff-want-retirement-age-raised-60
  3. News - China - LABOUR

    New Chinese law on protecting casual workers slammed as ineffective

    Posted Jul 08th 2013, 12:00am by Alice Yan

    ... 51job.com an HR services provider. "The flexibility of this labour model fits the demand of enterprises that need workers when their business prospers, but can then just let them go when they are in a downturn, without any risk of labour contract disputes," Feng said. Most of the affected workers were in labour-intensive industries such as customer services, retailing, courier services ...

    http://www.scmp.com/news/china/article/1277562/new-chinese-law-protecting-casual-workers-slammed-ineffective
  4. News - Hong Kong - LABOUR

    Hong Kong artist standing up for security guards

    Posted Mar 22nd 2014, 04:28am by SAMUEL CHAN

    ... An industry practice required cleaning contractors to pay a deposit equivalent to one month's service fee to each new customer, Sze noted. That should not be an "insurmountable" ...

    http://www.scmp.com/news/hong-kong/article/1454283/hong-kong-artist-standing-security-guards
  5. News - China - LABOUR

    Strike by cash delivery guards disrupts bank operations in Guangzhou

    Posted Feb 12th 2014, 03:48am by LAURA ZHOU

    ... Laura Zhou laura.zhou@scmp.com Guard strike disrupts deliveries of banknotes Banking services were disrupted in Guangzhou yesterday when about 100 cash delivery guards went on strike ... the city started running out of cash later in the day. Branches advised customers to call banks first to make sure the branches had enough cash on hand. "We are running out of money," ...

    http://www.scmp.com/news/china/article/1426265/strike-cash-delivery-guards-disrupts-bank-operations-guangzhou
  6. News - Hong Kong - LABOUR

    Police rehiring plan may derail talks on raising retirement age, unions fear

    Posted Jul 20th 2014, 06:06am by Lana Lam

    ... non-civil-service contracts. They would support frontline officers but would not be involved in force duties such as executing search warrants. The plan was understood to have taken effect last week, ... the government plan, new recruits to the disciplined services- including the police- would work until age 57, with an option to work until 60. Junior Police Officers Association chairman Joe Chan ...

    http://www.scmp.com/news/hong-kong/article/1556677/police-rehiring-plan-may-derail-talks-raising-retirement-age-unions
  7. News - World - LABOUR

    Fast-food workers in global protest to demand higher pay, and union rights

    Posted May 16th 2014, 10:46pm by BLOOM

    ... Fast Food Forward and the Service Employees International Union, which represents more than two million members. "Workers have sparked a conversation about income inequality and do we want ... In Atlanta, the Burger King across from Castleberry Hill, a loft development, locked its doors in the face of the protesters at around lunchtime. It opened only to customers and later closed ...

    http://www.scmp.com/news/world/article/1513675/fast-food-workers-global-protest-demand-higher-pay-and-union-rights
  8. News - Hong Kong - LABOUR

    Striking dockers agree to meet key contractor alone

    Posted Apr 29th 2013, 12:00am by Phila Siu

    ... dispute, without the other contractors involved. The Union of Hong Kong Dockers had insisted it would not resume talks if they were only with contractor Everbest Port Services, which employs 300 ... to break the deadlock. "We are not giving in … we are trying to resolve the dispute," Ho said. Another contractor caught up in the dispute, Global Stevedoring Services, said it would ...

    http://www.scmp.com/news/hong-kong/article/1225445/striking-dockers-agree-meet-key-contractor-alone
  9. News - Hong Kong - LABOUR

    Shippers to divert cargo to Guangdong to beat dock strike

    Posted Apr 20th 2013, 12:00am by STAFF

    ... Johnny Tam and Ng Kang-chung Shippers agree plan to move freight through province as city's dock dispute continues, with customs officials pledging to speed up clearance Guangdong ... Shippers' Council also said Guangdong customs had agreed to speed up clearance of diverted shipments. The move follows the visit by a joint delegation from the council and the Federation of Hong ...

    http://www.scmp.com/news/hong-kong/article/1218761/hk-shippers-will-divert-cargo-guangdong-ports-beat-dock-strike
  10. News - Hong Kong - LABOUR

    Cathay flight attendants plan industrial action around Christmas

    Posted Dec 11th 2012, 12:00am by Phila Siu

    ... Cathay Pacific customers may face flight disruptions in the run-up to Christmas if the airline does not resume talks with the union on next year's pay rise, the airline's cabin ... at an appropriate time. Two actions - a work-to-rule and the provision of limited services to passengers - might take place before Christmas, union chairwoman Dora Lai Yuk-sim said yesterday. A third plan ...

    http://www.scmp.com/news/hong-kong/article/1102541/cathay-flight-attendants-plan-industrial-action-around-christmas

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