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  • October 25, 2014
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Results 1 - 10 of 4629 for customer service

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  1. Customer services

    Posted May 16th 2011, 12:00am

    ... Exercises by John Millen Joey has just joined the customer services team at a new shopping mall in town. The mall has been open for one week and this is Joey's first day alone ... for one c. a table near the window 11 Why has the third customer come to customer services? a. to report a theft b. to ask directions to the exit c. to inquire about lost property 12 How much time ...

    http://www.scmp.com/article/967808/customer-services
  2. Customer services engineers

    Posted Jun 11th 2010, 12:00am by Staff Reporter

    ... A leading global manufacturer is expanding its Hong Kong headquarters and mainland plants, and has openings for customer services engineers. The role is responsible for performing integrated circuit testing, field installation and machine performance analysis. Other duties include providing training to customers, so strong communication skills are required. Excellent ...

    http://www.scmp.com/article/716772/customer-services-engineers
  3. The profit in good customer service

    Posted Apr 21st 2008, 12:00am by Elaine Chan

    ... that in sales and service organisations as well as in professional service firms, value is created when an employee interacts with a customer. To achieve meaningful operational and financial ... sector have yet to comprehend the notion of engaging the customer if employee-customer encounters are any indication. Poor service is no surprise and no service is usual. If complaints are taken ...

    http://www.scmp.com/article/634533/profit-good-customer-service
  4. Travel agents' internet services fail customers

    Posted Sep 28th 2007, 12:00am by Staff Reporter

    ... found to provide no self-help services for customers on their websites. The industry replied that most customers used the telephone rather than the internet to make inquiries. The survey ... on their websites for electronic self-help by customers. James Dwyer, director East Asia of Talisma, said the findings showed there was a lot of room for improvement in the services and sales in the travel ...

    http://www.scmp.com/article/609435/travel-agents-internet-services-fail-customers
  5. Speedy service short of customers

    Posted Aug 10th 2004, 12:00am by Staff Reporter

    ... identified taxi companies and logistics and transport firms as target customers that might be interested in location-based services or fleet-management applications. But this idea means little ... the company needs is customers to use it. The mainland's second-largest mobile phone carrier is looking to promote data usage for its advanced but underutilised CDMA 1x network, which is capable ...

    http://www.scmp.com/article/466041/speedy-service-short-customers
  6. Filter service to block phishing

    Posted Jan 27th 2004, 12:00am by Carolyn Ong

    ... Carolyn Ong Anti-virus firm MessageLabs will launch a fraud protection message filtering service in Hong Kong this week to help internet home-users fight against 'phishing' scams ... the holiday season. Several banks, including HSBC, DBS, Citibank, Standard Chartered, Bank of China and Bank of East Asia, had warned customers to ignore messages urging them to go to spoofed websites ...

    http://www.scmp.com/article/442352/filter-service-block-phishing
  7. Message filter service to block 'phishing'

    Posted Jan 26th 2004, 12:00am by Carolyn Ong

    ... CAROLYN ONG Anti-virus firm MessageLabs will launch a fraud protection message filtering service in Hong Kong this week to help internet home users fight against 'phishing' scams ... the holiday season. Several banks, including HSBC, DBS, Citibank, Standard Chartered, Bank of China and Bank of East Asia, had warned customers to ignore messages urging them to go to spoofed websites ...

    http://www.scmp.com/article/442285/message-filter-service-block-phishing
  8. Customers cry foul in redemption of coupons

    Posted Mar 30th 2012, 12:00am

    ... Amy Nip amy.nip@scmp.com More than 40 customers complained to police after failing to redeem HK$21,000 worth of meal coupons for a Tsim Sha Tsui restaurant from a group-buying website. A check of internet forums shows customers of the JigoCity website are demanding repayments amid worries that the company may shut down. They say the restaurant, Darts 1 Bar, has already closed. ...

    http://www.scmp.com/article/997053/customers-cry-foul-redemption-coupons
  9. Should companies collect information about customers?

    Posted Mar 20th 2012, 12:00am

    ... sites, telephone service providers and insurance companies have come under fire for storing their customers' personal information. Yet despite the complaints, how often is it that companies ... of their customers' preferences, they can cater to their needs more effectively. Data on individuals also enables companies to target each customer with specific services and products. In short, ...

    http://www.scmp.com/article/996016/should-companies-collect-information-about-customers
  10. Angels flying in to assist staff on site

    Posted Jun 23rd 2006, 12:00am by Staff Reporter

    ... trainers and pass on what they had learnt to the other employees. 'We need to differentiate in the market with our service level to achieve excellence and enhance customer satisfaction,' ... meetings with customers, employees and mystery shopping exercises, the company defined areas in customer services that had to be addressed. The training, designed by the customer service ...

    http://www.scmp.com/article/553795/angels-flying-assist-staff-site

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