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  • July 26, 2014
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  1. Customer service upgrade

    Posted Apr 16th 2011, 12:00am

    ... and provide different perspectives and raise awareness,' Wu says. The trainers shared their international experience with staff to broaden their horizons in customer and security service ... understandable that tenants and clients demand meticulous customer services because the property management industry has matured over the years. Hence, we need to constantly upgrade our services ...

  2. Service leaves customers at a loose end

    Posted Oct 28th 2003, 12:00am by Staff Reporter

    ... stated that if you had their broadband service you could enrol with broadband TV. They said this was not the case, and it was only available to certain customers in certain areas and they would ... problems. However, a spokesman did suggest that prospective NOW customers call the customer service hotline on 1833 888, or try the e-mail address on: cs@nowbroadbandtv.com. ...

  3. News - Hong Kong

    Customers no longer bank on safe boxes

    Posted Feb 13th 2013, 12:00am by Stuart Lau, Patsy Moy

    ... Stuart Lau and Patsy Moy Shortage of locked repositories so severe that some must wait years to get one Customers no longer bank on safety boxes The shortage of safety deposit boxes has become so acute that some banks have stopped taking new customers or put them on a waiting list that can last for years. Safety deposit boxes in prime locations such as Central and Tsim Sha Tsui ...

  4. Customers cry foul in redemption of coupons

    Posted Mar 30th 2012, 12:00am

    ... Amy Nip amy.nip@scmp.com More than 40 customers complained to police after failing to redeem HK$21,000 worth of meal coupons for a Tsim Sha Tsui restaurant from a group-buying website. A check of internet forums shows customers of the JigoCity website are demanding repayments amid worries that the company may shut down. They say the restaurant, Darts 1 Bar, has already closed. ...

  5. Customers get more for their dollar

    Posted Dec 01st 2009, 12:00am by Evelina Leung

    ... Evelina Leung It takes more than a smile and a 'thank you' to satisfy today's consumers, as customer service has evolved to a much more complicated issue over the past ... speak fluently in the language.' Paul Ma, chairman of the 2009 Service & Courtesy Award organising committee, said company owners recognised the importance of customer service ...

  6. Link Reit is offering customers a growing array of shopping and dining choices

    Posted Sep 28th 2011, 12:00am

    ... the rental increase is around 6.7 per cent per year. Through asset enhancement works encompassing improvements in trade mix, customer service, promotional activities and physical structures, we ... customer experience with a growing array of shopping and dining choices, while continuing to meet the daily needs of residents. In keeping with Hong Kong's time-honoured free market ...

  7. Putting the customer first

    Posted Dec 02nd 2008, 12:00am by Grace Wu

    ... in word of mouth, and word of mouth comes from good customer service,' said HKRMA chairman Caroline Mak. In the face of a harsh challenge, such as the global financial tsunami, Ms Mak said local retailers should work more on securing customers and boosting the quality of service. The retail sector in Hong Kong has come under intense pressure as consumer spending is falling, ...

  8. Business - China Business - TECHNOLOGY

    Mainland firm to expand data centre services in Hong Kong

    Posted Jan 23rd 2013, 12:00am by BIEN PEREZ

    ... and "cloud computing" services to customers in the banking, securities, energy, manufacturing, logistics and internet industries. It operates 15 data centres in its home market. According ... Bien Perez bien.perez@scmp.com Mainland data firm GDS to beef up HK operation GDS, the leading provider of data centre services on the mainland, will expand its operation in Hong Kong ...

  9. Customer care linked to success

    Posted Nov 05th 2004, 12:00am by Chris Davis

    ... the government uses announcements of public interest (APIs) to encourage its citizens to provide good customer service and show courtesy. But on both fronts, Hong Kong's army of frontline retail workers is doing well, according to the Hong Kong Retail Management Association (HKRMA). Proof that Hong Kong's retail sector is taking both customer service and courtesy seriously ...

  10. Prostitute blackmailed customer

    Posted Jun 10th 2004, 12:00am by Staff Reporter

    ... Magdalen Chow A mainland prostitute blackmailed a customer for $6,000 after providing sexual services because she needed the money to fund her trip back home, a court heard yesterday. Zhan ... that on February 2 Ng Chun-ping called about sexual services advertised in a magazine and agreed to pay $650. Zhan arrived later at his flat in Tai Wo Hau Estate, Kwai Chung. She received the money after ...




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