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  1. Digital Trade expects customer numbers to soar

    Posted Apr 17th 2007, 12:00am by Staff Reporter

    ... Jeff Pao Digital Trade and Transportation Network (DTTN), an associate of Hong Kong-listed Tradelink Electronic Commerce, expects customers of its business-to-business e-commerce services to increase to 4,000 to 5,000 this year compared with 600 in December last year. 'We will charge our customers no more than HK$2.50 for each successful document transmission,' chairman ...

    http://www.scmp.com/article/589191/digital-trade-expects-customer-numbers-soar
  2. The service age

    Posted Jul 02nd 2011, 12:00am

    ... unprecedented competition from seemingly smarter, more ambitious neighbours. The recent 12th five-year plan has demonstrated China's determination to accelerate its service sector's ... of service industries such as finance, shipping, logistics, tourism and information. In light of China's push, Hong Kong can seize the horns of the service sector, just as it did decades ago ...

    http://www.scmp.com/article/972327/service-age
  3. Retailers eager to demonstrate power of service with a smile

    Posted Feb 17th 2006, 12:00am by Staff Reporter

    ... In shops and restaurants across Hong Kong, the customer is king like never before. As spending power grows, choice becomes ever more bountiful and competition among rival retailers ever more intense. It is a challenge that companies across the city are keenly aware of, to judge by the phenomenal response to last year's Service and Courtesy Awards organised by the Hong ...

    http://www.scmp.com/article/536716/retailers-eager-demonstrate-power-service-smile
  4. Mainland growth offers huge potential for onshore services

    Posted Apr 22nd 2007, 12:00am by John Cremer

    ... good your systems and services, it all comes down to that magic moment when someone puts it all together and finds a high IQ solution that fits the customer's financial ... on rising to provide a steady stream of key target clients for onshore private banking services, especially since many were seeking to move beyond the type of investments traditionally open to them. ...

    http://www.scmp.com/article/589960/mainland-growth-offers-huge-potential-onshore-services
  5. IT services sector in recruitment drive amid improving prospects

    Posted Mar 20th 2007, 12:00am by Staff Reporter

    ... conducted last quarter included small and medium-sized enterprises involved in custom software development and maintenance, IT consultancy, data processing, and engineering and technical services ... BIEN PEREZ Hong Kong's information technology services sector is stepping up efforts to hire new staff, amid improved economic prospects in the mainland and other markets, according ...

    http://www.scmp.com/article/585656/it-services-sector-recruitment-drive-amid-improving-prospects
  6. IT services sector in recruitment drive amid improving prospects

    Posted Mar 20th 2007, 12:00am by Staff Reporter

    ... conducted last quarter included small and medium-sized enterprises involved in custom software development and maintenance, IT consultancy, data processing, and engineering and technical services ... Bien Perez Hong Kong's information technology services sector is stepping up efforts to hire new staff, amid improved economic prospects in the mainland and other markets, according ...

    http://www.scmp.com/article/585664/it-services-sector-recruitment-drive-amid-improving-prospects
  7. Chamber stands by survey on civil service pay

    Posted Aug 19th 2005, 12:00am by Staff Reporter

    ... The Hong Kong General Chamber of Commerce has read with dismay the innuendos in continuing press reports that the chamber's 2003 civil service pay comparison was 'biased' and was 'part of a campaign to cut civil servants' salaries' ('Unions urged to reconsider boycott of civil service pay review', August 1). The chamber states emphatically ...

    http://www.scmp.com/article/512698/chamber-stands-survey-civil-service-pay
  8. Good connection

    Posted Oct 15th 2008, 12:00am by Staff Reporter

    ... A study has found that Hong Kong has one of the highest-performing telecommunications markets. Does this surprise you and is it reflected in quality of service to the customer? Write to us. ...

    http://www.scmp.com/article/656281/good-connection
  9. Objectives

    Posted Feb 28th 2006, 12:00am by Yenni Kwok

    ... Yenni Kwok The customer service awards organised by the Hong Kong Retail Management Association aim to recognise and encourage excellence in the service industries by giving public recognition to companies which provide service of good value. The awards are also expected to promote the importance of quality service, to improve Hong Kong's overall standard of customer ...

    http://www.scmp.com/article/538291/objectives
  10. PKKI diplomas are just in time

    Posted Jul 14th 2007, 12:00am by Staff Reporter

    ... Dr Wong said a good attitude was not enough to succeed in the service industry. 'It is important to understand what constitutes customers and the process and management systems.' The course consists of four modules which look at the challenges and strategic issues in achieving service excellence; learning how to market great services and manage customers; and looking ...

    http://www.scmp.com/article/600405/pkki-diplomas-are-just-time

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