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  • October 1, 2014
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  1. China Mobile launches BlackBerry service for corporate customers

    Posted May 15th 2008, 12:00am by Staff Reporter

    ... The Blackberry 8700- and the phone and e-mail service package- started selling in more than 100 outlets. However, retail customers are still not allowed to join the BlackBerry service, according to China ... to the operator's customer service hotline. China Mobile also offers two BlackBerry service-only packages to corporate users with monthly tariffs of 398 yuan and 598 yuan. The packages include 50 megabytes ...

  2. Customer cool to hotline support service

    Posted Oct 21st 2003, 12:00am by Staff Reporter

    ... I wish to complain about the deplorable service provided by PCCW's Netvigator. On October 10, I received an advice that an e-mail that I had sent had not been delivered ... much pushing of buttons I got through to technical support, whereupon a recording told me this service was not available. 'Please call later,' the announcement said. I then spent half ...

  3. IBM cleans up image of prison services

    Posted Jul 21st 2003, 12:00am by Staff Reporter

    ... in a new PC rollout. ImageUltra uses patented IBM technologies to offer a set of services to create custom images from a single 'super image' that combines multiple hardware platforms, ... Renaming the Prison Department the Correctional Services Department in 1982 ushered in a new era in the science of prison management in Hong Kong. Now, with the help of IBM, the department ...

  4. Bank's customers get the complete package

    Posted Dec 19th 2009, 12:00am by Wilson Lau

    ... of personal banking and financial planning services. 'We approach customers and tailor packages of financial services, including insurance and investment, to match their specific requirements,' says Milly Chow Suk-mun, senior wealth management manager. 'Our goal is to provide comprehensive ongoing services for our customers.' Members of the wealth management team ...

  5. China Mobile on track to hit target of 80m new customers

    Posted May 21st 2008, 12:00am by Staff Reporter

    ... total GSM users to 125.43 million. The company also gained 289,000 users for its CDMA business, taking the total to 42.81 million. Its CDMA prepaid service had added only 23,000 new users by the end of last month, down from 26,000 in March. 'China Unicom seems to have stopped marketing its CDMA service as its prepaid service recorded a drop in net user additions this year, amid ...

  6. Fixed-line duo beats mobile firms in customer growth

    Posted Jul 23rd 2003, 12:00am by Staff Reporter

    ... China's fixed-line duopoly signed up 7 per cent more users than the cellular carriers last month, with their aggressive promotion of Xiaolingtong services eroding the mobile ... the fixed-line carriers began a nationwide rollout of Xiaolingtong services, citywide mobile services known as Little Smart, to poach cellular business from the mobile pair. In May, the fixed-line ...

  7. PCCW makes pitch to keep iPhone from luring customers to Hutchison

    Posted Jul 08th 2008, 12:00am by Staff Reporter

    ... Frederick Yeung Hong Kong mobile-phone operators have launched bargain offers hoping to prevent customers switching to Hutchison Telecom for the Apple iPhone 3G due to launch on Friday. ... Wi-fi hot spots in phone booths and coffee shops, and 60 megabytes of 3G (third-generation) mobile internet usage. PCCW customers can access the internet through its 3G network with a download ...

  8. Huawei forecasts global sales growth for its mobile devices

    Posted Jan 08th 2011, 12:00am by Staff Reporter

    ... of the Ideos brand,' Xu said. Huawei last year shipped to the US more than one million smartphones, including rebranded models, to strategic customers like service provider T-Mobile. Orders ... shipments to 120 million units, which exceeded the 90 million units sold in 2009 to its core customer base of telecommunications network operators. Those products included smartphones, wireless ...

  9. So remote, yet close to customers

    Posted Jun 20th 2005, 12:00am by Staff Reporter

    ... maps showing a customer's exact location and the status of the repair job. Last Thursday afternoon, visitors to the centre could see that technical support services had been carried out ... the European continent, and Japan. In March, a Cantonese-speaking team at the Xiamen operation began to handle customer calls from Hong Kong. Last week, the Hong Kong service was expanded to include ...

  10. Cisco, Novell work on customer protection

    Posted Apr 12th 2005, 12:00am by Danyll Wills

    ... a tighter control of network traffic, endpoints, users and applications. John Chambers, Cisco president and chief executive, said protecting the network was crucial to the customer's success and his own. 'Because the network is a strategic customer asset, protection of its business-critical applications and resources is a top priority,' he said. 'Cisco has an ongoing ...




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