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  • August 20, 2014
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  1. Saishunkan redefines customer service at Skincare Lounge

    Posted Oct 25th 2012, 09:34am by Jacinta Plucinski and Chan Chee Chiu

    ... focusing on retail activities, the lounge emphasises product trials and consultations. Customers are treated to the same quality service Saishunkan is known for in Japan. As the face of the company's telemarketing service, the lounge also gives customers a chance to personally meet skincare advisers. Telemarketing, which the company has implemented in Hong Kong, is a key factor ...

    http://www.scmp.com/article/1069236/saishunkan-redefines-customer-service-skincare-lounge
  2. Brookfield invigorates Gazeley as full-service global logistics asset provider

    Posted Jun 16th 2014, 12:12pm by Reports by Mia Daughenbaugh and David Bell

    ... by the world's biggest brands and logistics leaders, is raising the bar further. It is set to transform into a full-service logistics asset provider- leveraging a wider reach through global commercial ... we are making to grow our portfolio of land for development and assets under management to serve customers globally," McGillycuddy says.   Gazeley www.gazeley.com ...

    http://www.scmp.com/article/1533870/brookfield-invigorates-gazeley-full-service-global-logistics-asset-provider
  3. Business - China Business - ANALYSIS

    Fresh competition looms over mainland's mobile services market

    Posted Jun 10th 2014, 01:02am by BIEN PEREZ

    ... Bien Perez bien.perez@scmp.com New entrants in the mainland mobile market are catching attention in the lead-up to service launches this month with flexible pricing plans Virtually there on mobile shake-up Beijing's plan to fast-track telecommunications industry reforms by allowing mainland private companies to provide domestic mobile services has started to spur competition ...

    http://www.scmp.com/business/china-business/article/1528909/fresh-competition-looms-over-mainlands-mobile-services
  4. News - Hong Kong - COURTS

    Beauty store boss fined for not telling customers shop was to close

    Posted Apr 11th 2014, 04:40am by Emily Tsang

    ... to close has become the first person convicted for dishonestly withholding information from customers. Chan Yuen-kiu, of Aqua Beaute Service, was fined HK$4,000 by Kowloon City Court yesterday after pleading guilty to misleading customers by failing to provide material information: namely that the business was about to close, sell its equipment and pass customers to another shop. ...

    http://www.scmp.com/news/hong-kong/article/1474426/beauty-store-boss-fined-not-telling-customers-shop-was-close
  5. News - Hong Kong - COURTS

    Man who slapped activist outside court sentenced to community service

    Posted Aug 13th 2014, 01:22pm by CHRIS LAU

    ... Chris Lau chris.lau@scmp.com Community service for man who slapped activist A man who slapped a pro-independence activist outside court in June was sentenced to 120 hours of community service yesterday, after withdrawing a claim that he was unfit for physical work. Chan Ngok-yuen, 59, smiled and waved as he left court holding a bouquet of flowers, apparently given to him by his ...

    http://www.scmp.com/news/hong-kong/article/1572771/man-who-slapped-activist-outside-court-sentenced-community-service
  6. Salesforce.com seeks to expand into mainland software services market

    Posted Jul 05th 2010, 12:00am by Staff Reporter

    ... and maintenance service provider Baldor Electric (Shanghai), training firm EnglishTown.com and Shanghai Anji Automobile Club. Multinational customers include Dell and Cisco Systems. Data from Analysys ... The Californian-based firm, which had 77,300 corporate customers worldwide as of April, directly competes against larger technology companies, including main rivals Oracle Corp and SAP, in delivering so-called ...

    http://www.scmp.com/article/718907/salesforcecom-seeks-expand-mainland-software-services-market
  7. Business - Companies - RETAILING

    Shake-up in money transfer business looms with Wal-Mart's new service

    Posted Apr 19th 2014, 01:09am by AP

    ... The world's largest retailer introduced a new money transfer service that it says will cut fees for low-income customers by up to 50 per cent compared with similar services elsewhere. The Walmart-2-Walmart service is being rolled out in partnership with Ria Money Transfer, a subsidiary of Euronet Worldwide. The service, which will be available from April 24, allows customers to transfer up ...

    http://www.scmp.com/business/companies/article/1487618/shake-money-transfer-business-looms-wal-marts-new-service
  8. Sport - Soccer - ENGLISH PREMIER LEAGUE

    Manchester City set for more Silva service

    Posted Aug 12th 2014, 11:20pm by AFP

    ... Agence France-Presse in London Spain playmaker signs new five-year contract to stay with Premier League champions David Silva has signed a new five-year contract with Manchester City, the English Premier League champions announced on Tuesday. Spain playma ...

    http://www.scmp.com/sport/soccer/article/1572419/manchester-city-set-more-silva-service
  9. News - Hong Kong

    Keep track of your phone contracts or risk paying more: Consumer Council

    Posted Aug 15th 2014, 04:06am by Ernest Kao

    ... Ernest Kao ernest.kao@scmp.com 'Keep track of contracts or risk paying more' The consumer watchdog has warned people to watch out for hidden charges relating to telecoms service contracts in light of a rising number of complaints from customers. Two common "pitfalls" in charging practices in the telecommunications sector had helped bump the number ...

    http://www.scmp.com/news/hong-kong/article/1573769/keep-track-your-phone-contracts-or-risk-paying-more-consumer-council
  10. Comment - Insight & Opinion

    Relax civil service language policy to attract best talent

    Posted Aug 11th 2014, 04:59pm by RICHARD SHEUNG

    ... Richard Sheung Richard Sheung says language requirements constitute radical localisation Relax civil service bilingual policy to attract best talent As one of the newly recruited ... by expatriate officers at the more senior levels. English was indisputably the working language of the civil service. But, back then, English was the only language requirement for officers, local ...

    http://www.scmp.com/comment/article/1571376/relax-civil-service-language-policy-attract-best-talent

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