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  1. Comment - Insight & Opinion

    Lessons learned bode well for Asian business

    Posted Dec 24th 2012, 12:00am by HSBC

    ... in the chain. HSBC has noticed much keener demand for banking solutions that promote connectivity between companies, between countries and between regions. The preference for connectivity has been ... the past year, but despite these difficulties and the slowdown in China, we are seeing green shoots of a cautious optimism beginning to emerge. Noel Quinn is HSBC's regional head of commercial ...

    http://www.scmp.com/comment/insight-opinion/article/1111570/lessons-learned-bode-well-asian-business
  2. Business - Money

    HSBC finally reinstate Plus ATM card, but the hassle doesn't end

    Posted Oct 25th 2013, 11:05am by Anna Healy Fenton

    ... of frustration as travelling customers discovered that very few countries in the world had “upgraded” as HSBC calls it, their ATMs to take these UnionPay chip cards. HSBC said there were only 10 ... and Australia.  Basically, UnionPay is a China-based system which works well in – China.  Plus and Cirrus system ATM cards work pretty much anywhere. Six months of inconvenience HSBC then tried ...

    http://www.scmp.com/business/money/wealth/article/1339469/hsbc-finally-reinstate-plus-atm-card
  3. Comment - Letters

    What's being said on facebook.com/southchinamorningpost

    Posted Jun 25th 2014, 05:05am by LETTERS

    ... of the small group of elitists and big business that they installed in all branches of government.   On HSBC customer who had to make a 16,000km round trip to access his cash: Jeremy Walker- Many problems withdrawing cash overseas because ATM says I have exceeded my daily limit, which I knew nothing about. Craig Chan- HSBC has the worst customer service, best decision is to leave HSBC ...

    http://www.scmp.com/comment/letters/article/1539877/whats-being-said-facebookcomsouthchinamorningpost
  4. Comment - Blogs

    HSBC strikes again as overseas withdrawal problems continue

    Posted Sep 08th 2013, 09:38am by Anna Healy Fenton

    ... from an HSBC ATM machine in Taunton in England. That led to the discovery of two things which have driven HSBC customers nuts this summer: firstly, that the bank had reset everyone’s overseas ... The other thing HSBC did was to ditch Plus and Cirrus in favour of the cheaper mainland China clearing house UnionPay, which operates chiefly in China. And despite the bank’s protestations ...

    http://www.scmp.com/comment/blogs/article/1306100/hsbc-strikes-again-overseas-withdrawal-problems-continue
  5. Business - Comment - JAKE'S VIEW

    HSBC of today lacking in vision that had helped it grow

    Posted Aug 08th 2013, 12:00am by Jake Van Der Kamp

    ... Jake van der Kamp jake.vanderkamp@scmp.com The banking giant is searching for ways to achieve earnings per share growth, but using the lean and mean strategy may be difficult HSBC of today ... is unchanged and our priorities are clear." Stuart Gulliver HSBC group chief executive SCMP, August 6 Back in the days when I worked as an investment analyst, this was the sort of statement ...

    http://www.scmp.com/business/article/1295158/hsbc-today-lacking-vision-had-helped-it-grow
  6. Comment - Insight & Opinion - LEADER

    Can HSBC find profit growth in Pearl River Delta?

    Posted Aug 10th 2013, 12:00am by SCMP Editorial

    ... SCMP Editorial Can HSBC tap Pearl River Delta? HSBC's decision to give up trying to be the world's local bank has, ironically, enabled it to report higher underlying pre-tax profit globally, with the exception of Latin America. Results for the first six months of 2013 revealed the outline of a slimmed-down HSBC after two-and-a-half years of cost-cutting aimed ...

    http://www.scmp.com/comment/insight-opinion/article/1295753/can-hsbc-find-profit-growth-pearl-river-delta
  7. Comment - Blogs

    HSBC backs down over ATM cards that leave customers stranded overseas

    Posted Jul 26th 2013, 12:20pm by Anna Healy Fenton

    ... Anna Healy Fenton anna.fenton@scmp.com After a summer of complaints from frustrated and often angry customers unable to withdraw cash overseas with the new UnionPay ATM cards, HSBC has ... will bring a sigh of relief to HSBC customers who are caught cash-less overseas because their new HSBC ATM cards linked to the China-based UnionPay bank clearing system are much less widely accepted ...

    http://www.scmp.com/comment/blogs/article/1291142/hsbc-backs-down-over-atm-cards-leave-customers-stranded-overseas
  8. Comment - Insight & Opinion

    Democracy diatribes are making us all mad in Hong Kong

    Posted Jul 11th 2014, 12:52pm by Michael Chugani

    ... lecturer for writing about the couple's daughter, who posted a Facebook picture of her slashed wrist. Democracy activists pressure HSBC to backtrack on a report warning that Occupy Central ... slams the HSBC report with the argument that the civil disobedience protest would only cause a temporary disturbance? Former chief secretary Anson Chan Fang On-sang said in a recent radio ...

    http://www.scmp.com/comment/article/1551827/democracy-diatribes-are-making-us-all-mad-hong-kong
  9. Business - Comment - LAI SEE

    HSBC action to put hunger strikers out of their misery

    Posted Apr 11th 2014, 12:29am by Howard Winn

    ... Howard Winn HSBC has taken legal action against the pan-democrat hunger strikers encamped on the ground floor of its headquarters at 1 Queen's Road Central. It took out a summons ... appears to have atrophied significantly since the days of the pre-Benny Tai Occupy Central movement. That protest lasted about nine months before HSBC felt sufficiently emboldened to go ...

    http://www.scmp.com/business/article/1474467/hsbc-action-put-hunger-strikers-out-their-misery
  10. Business - Money

    HSBC to refund credit card cash withdrawal fees for UnionPay card users

    Posted Jun 22nd 2013, 02:24am by Anna Healy Fenton

    ... customer complaints, HSBC has agreed to refund the fees if you have no option but to use your credit card to get cash overseas. To recap on the ongoing saga of HSBC’s change to chip ATM cards, the bank has finally given me answers. HSBC switched from the globally accepted Cirrus and Plus clearing systems – the symbols on the back of your plastic cards – to the cheaper, China-based ...

    http://www.scmp.com/business/money/wealth/article/1266355/hsbc-refund-credit-card-cash-withdrawal-fees-unionpay-card

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