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  • November 27, 2014
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  1. Economic downturn brings need to reassure customers

    Posted Jun 26th 2009, 12:00am by Michael Taylor

    ... that the current financial status of AIA Hong Kong was stable and safe, so his investments and insurance absolutely would not be affected by the circumstances.' Mr Yau won the Outstanding Young ... she makes. Among the challenges she faces is the severe competition coming from all types of financial institutions- not just insurance companies- and a lack of confidence in the market ...

    http://www.scmp.com/article/684926/economic-downturn-brings-need-reassure-customers
  2. How it works

    Posted Sep 29th 2005, 12:00am by Michael Taylor

    ... Michael Taylor Borrowers can take out mortgages for as much as 95 per cent of the loan to value ratio, with 25 per cent under insurance cover, but the actual amount depends on a variety ... varies. It can take as little as one hour for banks that provide one-stop mortgage arrangements and insurance coverage, to one month for those that require customers to apply for separate ...

    http://www.scmp.com/article/518206/how-it-works
  3. High-impact training ensures big success

    Posted Jun 14th 2005, 12:00am by Michael Taylor

    ... Michael Taylor DAO HENG INSURANCE is an old hand at the CRE Awards, having taken part since the competition's inception three years ago. It won the People Development Programme ... our staff's awareness and knowledge of customer service excellence,' said Macy Lim, senior manager of personal insurance at Dao Heng Insurance. 'This is also a good benchmarking ...

    http://www.scmp.com/article/504307/high-impact-training-ensures-big-success
  4. Customer relations you can bank on

    Posted Jun 26th 2009, 12:00am by Michael Taylor

    ... such as mortgage consultation, personal loans and general insurance. She also makes referrals on life insurance. 'I enjoy meeting a variety of customers from different age groups, nationalities, jobs ... that can help me to analyse every single need of my customers, including deposit services, investments and insurance services,' Mr Lai said. 'During the [financial] tsunami, many people ...

    http://www.scmp.com/article/684925/customer-relations-you-can-bank
  5. Bridge to prosperity

    Posted Jun 09th 2005, 12:00am by Michael Taylor

    ... Telecommunications launched GSM mobile network services in Macau the following year. Forex Insurance Company (Macau) was acquired and renamed Delta Asia Insurance the same year. New core businesses were launched in 2002. Included were investment banking, commercial banking, insurance, and wealth management. A representative office was opened in Tokyo catering to Japan's large community ...

    http://www.scmp.com/article/503709/bridge-prosperity
  6. Winning firm adapts to meet growing demands of clients

    Posted Jun 14th 2005, 12:00am by Michael Taylor

    ... network.' AIA is a multi-line insurance provider that offers protection to both homes and businesses. 'Putting customers first, focusing on their needs and ensuring the quality of staff and agents have made AIA Hong Kong's largest life insurer,' Ms Chong said. 'AIA is committed to providing excellent service which aims to be the first choice for the customers.' ...

    http://www.scmp.com/article/504308/winning-firm-adapts-meet-growing-demands-clients
  7. Count the cost

    Posted Sep 29th 2005, 12:00am by Michael Taylor

    ... The Hong Kong Mortgage Association will provide an additional mortgage, bringing the total amount up to as much as 95 per cent. Most banks obtain insurance from the Hong Kong Mortgage Corporation. A few, such as Standard Chartered, have launched an alternative approach, relying instead on independent insurance providers. 'Mortgages themselves are a financial planning tool, not simply ...

    http://www.scmp.com/article/518207/count-cost
  8. Two winners with one goal

    Posted Jun 14th 2005, 12:00am by Michael Taylor

    ... in reaching for world-class customer service standards.' APCSC has been raising the bar for customer service standards at airlines, banks, insurance companies, telecommunications service ...

    http://www.scmp.com/article/504304/two-winners-one-goal
  9. Tap in to your adviser's wealth of experience

    Posted Jun 09th 2005, 12:00am by Michael Taylor

    ... Kong and Macau monetary authorities, the Securities and Futures Commission, and the Confederation of Insurance Brokers,' Mr Lowe said. Next, you should consider the number of products offered. Investment options should include everything from bonds and equities to mutual funds, foreign exchange, insurance and other instruments. 'In terms of hardware, you should look ...

    http://www.scmp.com/article/503708/tap-your-advisers-wealth-experience
  10. Wealth management with a little bit extra

    Posted Jun 09th 2005, 12:00am by Michael Taylor

    ... market's preferences,' Ms Au said. In addition to wealth management, the Delta Asia Financial Group offers insurance, commercial banking and investment banking services in Hong Kong and Macau. ...

    http://www.scmp.com/article/503665/wealth-management-little-bit-extra

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