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  1. Smart cards

    Posted Sep 03rd 2007, 12:00am by Staff Reporter

    ... Monetary Authority boss Joseph Yam Chi-kwong wants a review of the way in which the Octopus cards are managed and issued. Are you happy with the present system, or should it be changed? Write to us. ...

  2. 500,000 card transactions reviewed

    Posted Feb 05th 2007, 12:00am by Danny Mok

    ... The smart-card operator suspended its EPS add-value service at MTR and KCR stations on Saturday after complaints of wrongful deductions and has yet to give a date for resumption. Octopus said on Saturday ... accounts although their add-value transactions were incomplete and no cash had been added to their cards. The number of transactions in the period could exceed 500,000 and Octopus hoped the review ...

  3. Octopus cards reveal Tsui's steps

    Posted Apr 13th 2007, 12:00am by Staff Reporter

    ... Yvonne Tsui Constable Tsui Po-ko's Octopus card was used to take a bus that passed through Kwai Chung hours before constable Leung Shing-yan was shot dead there in March 2001, an inquest into the deaths of the two officers, a security guard and another constable heard yesterday. On the same day in December 2001 that a bank was robbed in Tsuen Wan, the Octopus card ...

  4. Cut in Octopus fee

    Posted Sep 29th 2007, 12:00am by Polly Hui

    ... Polly Hui Fees for Octopus card holders requesting a printout of recent transactions will be halved from Monday. In a notice published in two newspapers yesterday, Octopus Cards Limited ... between January 2000 and December 2006 had led to HK$3.7 million being wrongfully deducted from the bank accounts of Octopus card users. A spokeswoman for Octopus said they had taken into account ...

  5. Flaw almost cost Octopus monopoly

    Posted Nov 28th 2007, 12:00am by Staff Reporter

    ... Scarlett Chiang The Monetary Authority considered opening up the Octopus card business to competition after the company was found to have overcharged users HK$3.7 million through faulty electronic add-value transactions. An authority report to the Legislative Council said it had decided against the move as it might jeopardise the smooth functioning of the cards on public transport. ...

  6. Octopus add-value suspension permanent

    Posted Dec 22nd 2007, 12:00am by Staff Reporter

    ... Suspension of the Electronic Payment Service (EPS) add-value service would become permanent, Octopus Cards announced yesterday. The service was suspended in February when errors were found, involving 15,000 transactions and more than HK$3.7 million. The company said it could not guarantee the problem would not happen again even if it spent extra effort, resources and time ...

  7. Yam suggests Octopus review

    Posted Aug 31st 2007, 12:00am by Staff Reporter

    ... No Kwai-yan Hong Kong Monetary Authority chief executive Joseph Yam Chi-kwong said it was time to consider whether to separate the management and the issuing of Octopus smart cards ... the bank accounts of Octopus card users. In his online opinion column Viewpoint on the authority website released yesterday, Mr Yam said now might be a good time to review how Hong Kong's ...

  8. Commuters lost HK$142,000 in Octopus glitch

    Posted Feb 10th 2007, 12:00am by Dennis Eng

    ... Dennis Eng A total of HK$142,400 was wrongfully deducted from the bank accounts of Octopus card users in the past two months when they unsuccessfully attempted to use the EPS add-value ... Cardholders can still add value using cash at EPS services outside MTR and KCR stations, because separate networks are used and they are not affected by the problem, Octopus Cards sales and marketing ...

  9. Octopus told to get to the bottom of deduction mess

    Posted Feb 11th 2007, 12:00am by Raymond Ma

    ... Raymond Ma Monetary Authority chief executive Joseph Yam Chi-kwong yesterday urged the operator of the Octopus card system must determine how it over-deducted money from users' bank ... to emergencies, he told a radio programme. The firm, Octopus Cards, revealed last week that it had wrongfully deducted more than HK$140,000 from the bank accounts of some users who used EPS Add-Value ...

  10. Adviser for troubled Octopus firm

    Posted Feb 17th 2007, 12:00am by Felix Chan

    ... Cards Limited following reports of wrongful deductions from the bank accounts of Octopus smartcard holders. The authority said in a news release yesterday that it had appointed Chinese ... operation of add-value services. Last Friday, Octopus reported that there were 571 failed add-value EPS transactions involving its Octopus cards at MTR and KCRC rail stations, involving HK$142,400. ...




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