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  1. Octopus to handle lost cards faster

    Posted Aug 05th 2011, 12:00am

    ... Amy Nip amy.nip@scmp.com The Octopus Card company will speed up its response to reports of lost cards, starting from Monday. At present, users who lose their personalised Octopus cards ... could be HK$1,000 poorer in six hours if they lose their Octopus card and someone shops with it. This assumes the card user has a balance of HK$499 and has the automatic add-value service ...

  2. Octopus firm keeps cash from lost cards

    Posted Feb 24th 2011, 12:00am by Peter So

    ... Peter So The company that operates the Octopus smart card is holding HK$3.3 million from 35,000 cards lost since 2008. In response to complaints by people unable to reclaim lost cards, Octopus Cards said the deposit and remaining value of a lost card not encoded with the holder's details could be refunded only if users provided details of previous transactions as proof ...

  3. Police use Octopus card data to track suspect in sex attack on schoolgirl

    Posted Aug 23rd 2011, 12:00am

    ... to Sham Shui Po MTR station, so officers collected the Octopus card data of commuters and viewed closed-circuit television tapes at MTR stations to identify the man and his movements. After ...

  4. Users warned of Octopus delay

    Posted Feb 16th 2011, 12:00am by Amy Nip

    ... Amy Nip Octopus card users with the automatic add-value service be warned: if you lose your card you could be HK$1,000 poorer in just six hours. The Consumer Council yesterday demanded that Octopus Cards speed up its response to reports of lost cards. As the service now stands, users of personalised Octopus cards are liable for all value added automatically to cards in the six hours ...

  5. Octopus names new chief

    Posted Jan 08th 2011, 12:00am by Ada Lee

    ... Ada Lee Sunny Cheung, former country manager of Visa International for Hong Kong and Macau, will take over as chief executive of the Octopus group from David Tang, the interim chief executive. Prudence Chan Bik-wah resigned as Octopus Cards' chief executive in August last year after a scandal over its breach of privacy rules. Cheung will take up the post on January 29. ...

  6. Octopus expands into worthy causes

    Posted Sep 29th 2011, 12:00am

    ... Jennifer Cheng jennifer.cheng@scmp.com In a landmark deal between Octopus Cards and the Hong Kong Council of Social Services, up to 30 charities could be giving you a 'doot'' as well as a thank you when you shell out to help the needy. The first flag-selling event using the Octopus card will be led by the Baptist Oi Kwan Social Service on December 17. A swipe ...

  7. Is giving to charity by Octopus an idea that's got legs?

    Posted Dec 18th 2011, 12:00am

    ... Jennifer Cheng jennifer.cheng@scmp.com The tentacles of the Octopus card reached into the world of charity for the first time yesterday as flag sellers were allowed to accept the card ... paired up with one carrying a cash bag in order to provide donors with an option. The 100 volunteers, who spread out to 11 busy MTR stations across the city, were trained by Octopus Cards on how ...

  8. Legal change after Octopus scandal leaves loophole, says privacy chief

    Posted Apr 19th 2011, 12:00am

    ... was triggered after public uproar over the sale by management company Octopus Cards of the personal information of millions of its clients to business partners. Octopus Cards at first denied the sale ... Ng Kang-chung and Simpson Cheung Legal changes proposed in the wake of last year's scandal over the sale of personal data by the issuer of the Octopus smartcards leave what critics- ...

  9. Drive to go plastic in taxis speeds up

    Posted Jul 19th 2011, 12:00am

    ... Simpson Cheung simpson.cheung@scmp.com Passengers will be able to pay taxi fares by Visa or Octopus card in some of the city's 18,000 cabs within a few months- but some taxi unions are lukewarm about the idea. Octopus said yesterday that 300 more cabs from Motion Power would install card readers after a successful six-month pilot scheme involving 30 taxis. Last month, Visa said ...

  10. Dood, that's one catchy iPhone app

    Posted May 21st 2011, 12:00am

    ... popularity is that the noise is identical to the one made when an Octopus card is tapped on a reader. The 'dood' sound is generated when the user opens the app and presses the screen ... fare,' one wrote in a review. Octopus Cards said yesterday it had not received any complaints. 'If customers use Octopus for payment, the shopkeepers or bus drivers can confirm whether ...




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