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  • July 15, 2014
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  1. Property - Hong Kong & China

    SHKP in 3-year warranties for homes

    Posted Nov 26th 2013, 03:01am by Sandy Li

    ... Sandy Li sandy.li@scmp.com SHKP in 3-year warranties for homes Ratcheting up the competition, Sun Hung Kai Properties yesterday said it would provide three-year warranties for new homes rather than the established market practice of one year. Hong Kong's second-largest developer by market value has already been offering a two-year warranty since 2007. Co-chairmen Thomas ...

    http://www.scmp.com/property/hong-kong-china/article/1365744/shkp-3-year-warranties-homes
  2. News - China - CONSUMER RIGHTS

    Apple apologises to Chinese customers in row over warranty

    Posted Apr 02nd 2013, 12:00am by Anita Lam

    ... Anita Lam anita.lam@scmp.com Apple apologises in warranty row Computer maker Apple has bowed to media pressure on the mainland - a major market for its products - and agreed to extend its warranty for its Chinese consumers. The move came after People's Daily , the Communist Party's official mouthpiece, denounced the US company as "dishonest, greedy and arrogant" ...

    http://www.scmp.com/news/china/article/1205151/apple-apologises-chinese-customers-row-over-warranty
  3. News - Hong Kong - CONSUMER RIGHTS

    Mainland Chinese get better terms than Hongkongers on luxury car warranties

    Posted Apr 05th 2013, 12:00am by Anita Lam

    ... Anita Lam anita.lam@scmp.com Despite gripes about unfair treatment by global firms, HK offered worse deal from carmakers Mainlanders get better terms on luxury car warranties The mainland media may complain about unequal treatment by global corporations, but when it comes to warranties from luxury carmakers, such as Mercedes-Benz and BMW, buyers across the border seem ...

    http://www.scmp.com/news/hong-kong/article/1207274/mainlanders-get-better-terms-hongkongers-luxury-car-warranties
  4. News - Hong Kong - CONSUMER AFFAIRS

    Many complaints over TVs involve warranties, says Consumer Council

    Posted Feb 18th 2013, 03:06pm by LO WEI

    ... Lo Wei wei.lo@scmp.com The Consumer Council called on television buyers to check the warranty period and maintenance guarantees after a survey found that after-sales services varied significantly by brand. Of the 357 television-related complaints the council received last year, almost half of them involved maintenance and warranties, the council announced on Monday. After looking ...

    http://www.scmp.com/news/hong-kong/article/1153099/many-complaints-over-tvs-involve-warranties-says-consumer-council
  5. Phone buyers warned on warranties

    Posted Oct 18th 2011, 12:00am

    ... Lo Wei wei.lo@scmp.com Mobile phone buyers have been warned to pay close attention to the sellers' clauses on repair and maintenance before choosing a model. This follows rising numbers of complaints about the failure of telephone companies to honour ...

    http://www.scmp.com/article/982241/phone-buyers-warned-warranties
  6. Apple extends warranty on iPads in China

    Posted Nov 18th 2010, 12:00am by Ivan Zhai

    ... Ivan Zhai Apple has agreed to offer a two-year warranty for its popular iPads sold on the mainland- making China the first market worldwide to have such extended after-sales service ... laptop manufacturers to provide at least a two-year warranty for key components of their products. Elsewhere around the world, Apple only offers a one-year standard warranty. Extended warranties ...

    http://www.scmp.com/article/730830/apple-extends-warranty-ipads-china
  7. Comment - Insight & Opinion - LEADER

    Apple learns a lesson in China

    Posted Apr 04th 2013, 12:00am by STAFF

    ... and doubled the warranty for Chinese customers to two years. Such is the computer-maker's brand image that the climbdown is unlikely to hurt its sales in its second-biggest market. In fact, ... the warranty disparity. It has learned a lesson about doing business in modern China which, as chief executive Tim Cook has admitted, may not be the last. For a start, it could be more upfront about ...

    http://www.scmp.com/comment/insight-opinion/article/1206571/apple-learns-lesson-china
  8. News - China - TECHNOLOGY

    Apple's apology to customers reflects importance of China market

    Posted Apr 03rd 2013, 12:00am by Sophie Yu

    ... Sophie Yu sophie.yu@scmp.com Analysts doubt warranty row, for which Apple has apologised, will affect sales on mainland Apology shows China market's value Apple's apology to its ... state-controlled media, the US firm posted an apology on its website on Monday and said it would double the warranty for Chinese consumers to two years, which is what mainland law requires. Beijing-based ...

    http://www.scmp.com/news/china/article/1205810/apples-apology-customers-reflects-importance-china-market
  9. Business - Companies

    China state media attacks on Apple inspire apology

    Posted Apr 03rd 2013, 12:00am by Kevin Rafferty

    ... of a good story. CNN Money carried a report from its Fortune associate, whose reporter took the time to read and compare Apple's one year limited US warranty and its equivalent policies ... with full refunds. Both offer one-year warranties that either, at Apple's discretion, 1) repair the defective product, 2) replace it with a new or refurbished product or 3) return ...

    http://www.scmp.com/business/companies/article/1205827/china-state-media-attacks-apple-inspire-apology
  10. Computer heal thyself

    Posted Sep 21st 2008, 12:00am by Mark Footer

    ... try to fix the problem themself, thus voiding the warranty. There is danger in playing this game, though. When I did finally extract a refund, I invested it in a Mac, which- touch wood- has ...

    http://www.scmp.com/article/653404/computer-heal-thyself

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