Digital transformation opens doors to business opportunities
NTT DATA Figtree Systems provides integrated cloud and workflow technology solutions to help streamline insurance management and claims administration
From big data analytics to automation and robotics, technology is a dynamic force that continues to change business landscapes. With innovation taking centre stage in most businesses, technology’s next big things give companies an edge over competitors. Global software developer NTT DATA Figtree Systems provides integrated cloud and workflow technology solutions to help streamline insurance management and claims administration.
NTT DATA Figtree Systems operates as part of the insurance vertical of Japanese information technology services giant NTT DATA and is a specialist provider of claims and risk software.
“A key advantage we have in being part of a large group such as NTT is the strength of collaboration, which allows us to deliver end-to-end managed IT services,” says NTT DATA Figtree Systems CEO, Ricky Au.
One such collaboration has been with fellow group company, NTT DATA Intramart, whose powerful workflow engine, “intra-mart”, has been adopted by more than 5,000 organisations globally. Working as a middleware system, intra-mart enables organisations to synchronise their business applications and re-engineer workflow processes without coding.
By integrating intra-mart with its existing product set, NTT DATA Figtree Systems is better equipped to automate tasks, streamline document management, coordinate payments and invoicing – achieving cumbersome administrative processes, with relative precision and expediency. Through integrated optical character recognition, the solution automatically scans and reads physical forms, sending key data throughout enterprise applications.
Further strengthening their service portfolio in business process management, NTT DATA Intramart and NTT DATA Figtree Systems established the intra-mart Figtree Innovation Centre in Sydney, Australia. The innovation centre, which opened in April this year, strengthens NTT DATA Intramart’s sales footprint in Asia-Pacific.
“Our long-term vision is to support a digital ecosystem that is entirely integrated, agile and paperless,” Au says.
In Asia-Pacific, NTT DATA Figtree Systems sees great opportunities in digital transformation as many companies still use legacy systems.