- SCMP Mobile Edition - for iPhone and Android mobiles
- SCMP Tablet Edition - for iPad and Android tablets
- SCMP ePaper Edition
- Navigating SCMP.com
- Registration and subscription
- SCMP Photos & Reprints
- SCMP.com mobile services
- Login and password
- Using our forms
- About SCMP/SCMP.com
- Terms and Conditions
- Advertising Information
What is the SCMP Mobile Edition?
The SCMP Mobile Edition is a native app purposed-built for iPhone and Android mobile phones which allows users to quickly and easily access the latest news, breaking stories and trending articles from SCMP.com. ↑ top
What are the main features on the SCMP Mobile Edition?
The app delivers you the Latest News from Hong Kong, China, Asia and World plus Business, Lifestyle, Sport, Property and Magazines content including Post Magazine and 48Hours. The app also gives you access to the hottest trending stories from the South China Morning Post. You can filter your news based on Most Viewed, Most Commented or Most Shared and you can also select which type of news you would like to read for example Business news or Hong Kong news. The app also contains our latest Multimedia content including Videos and Photo Galleries (rotate your phone to landscape to access). The also have includes iScoop, which allows you to submit your news stories, photographs and videos at the touch of a button. Its built-in social media functionality means you can tweet us anytime, anywhere. Finally, we've incorporated a QR Code Reader to allow you to access exclusive online content via our print edition. ↑ top
How much does the SCMP Mobile Edition cost?
You can download the iPhone or Android app for free. You can view the index pages, Multimedia content (Video and Photo Galleries) and submit iScoop stories for free. You can also read up to 8 articles per month for free.
The SCMP Mobile Edition like SCMP.com has a metered paywall, this means that you can view a certain number of articles (eight) free every month. To have unlimited access to the site, you must be a paid SCMP.com subscriber and login using your SCMP.com account. To subscribe to scmp.com, visit our subscription packages section. ↑ top
I have a SCMP Print subscription, will this entitle me to free access to the SCMP Mobile Edition?
Yes. Your subscription entitles you to an SCMP.com subscription. Using your account details you can login to the SCMP Mobile Edition and access all content. ↑ top
I have a SCMP.com subscription, will this entitle me to free access to SCMP Mobile Edition?
Yes. Your SCMP.com subscription also entitles you to access SCMP Mobile Edition. Using your account details you can login to SCMP Mobile Edition and access all content. ↑ top
What devices does the app work on?
The iPhone application is designed specifically to work on all Apple iPhones 3GS, 4, 4S and 5 as long as your iOS is 5 or above. The Android application has been designed to work on Samsung Galaxy S (OS 2.3.5), S2 (OS 4.0.3), S3 (OS 4.0), S4 (OS 4.0) Samsung Note (OS 2.3)m Samsung Note 2 (OS 4.1), HTC Sensation (OS 2.3.6), HTC The One X (OS 4.0), HTC Desire HD (OS 2.2) and Sony Neo (OS 2.3). ↑ top
How do I get the application onto my phone?
iPhone: On your phone use your account details to log in to the App Store, search for 'South China Morning Post' or ‘SCMP Mobile Edition’, find the app and download it directly to your device. On your computer use your account details to log in to the iTunes store, search for 'South China Morning Post' or ‘SCMP Mobile Edition’, find the app and download the app to iTunes. You can then sync the app with your iPhone.
Android: Use your account details to log in to the App Store, search for 'South China Morning Post' or ‘SCMP Mobile Edition’, find the app and download the app directly to your device. ↑ top
How do I remove the application from my phone?
To remove the app, follow the same procedure that you use for any other iPhone or Android applications. Press and hold the SCMP Mobile Edition icon on your homescreen until it begins to wobble. Press the "X" in the corner of the icon and then tap delete to remove the icon. You can also remove the icon directly via iTunes. If you are using an Android Phone, Navigate to Menu > Settings > Applications > Manage applications (or on devices running Android 4.0 Ice Cream Sandwich, Settings > Apps), then scroll through the list of apps to find ‘SCMP Mobile Edition’ and tap to uninstall. ↑ top
Do I have to be online to read the content?
Yes, you will need an internet connection in order to use the app so it can pull in the latest news and articles that are trending on the site. ↑ top
I cannot find the content I am looking for?
Most of the content from SCMP.com is available in the SCMP Mobile Edition, but we have streamlined the content to optimise the experience on a mobile device. If you are looking for an article that you cannot find access SCMP.com on your desktop to make use of the 10-year archive to find a specific article you may be looking for. ↑ top
What is the SCMP Tablet Edition?
The SCMP Tablet Edition is a purpose-built web based application for your iOS or Android tablet and allows users to quickly and easily access the latest news from the South China Morning Post and SCMP.com. ↑ top
How much does the SCMP Tablet Edition cost?
You can install the app for free. Once installed you will be able to access the homepage and other index pages without any charge. The app has a metered paywall, this means that you can view a certain number of articles (eight) free every month. To have unlimited access to the app, you must be a paid subscriber. To become a Digital Subscriber, Digital Premium Subscriber, Print Plus Subscriber or a Corporate Subscriber, visit our subscription packages section. ↑ top
I have a SCMP Print Plus (Print + Digital) subscription, will this entitle me to free access on the SCMP Tablet Edition?
Yes. Your subscription package will entitle you to access the SCMP Tablet Edition. ↑ top
I have a SCMP.com subscription, will this entitle me to free access on the SCMP Tablet Edition?
Yes. Your subscription package will entitle you to access the SCMP Tablet Edition. ↑ top
What devices does the app work on?
The web app has been optimized specifically to work on all versions of Apple's iPad platform as well as Android tablets. ↑ top
How do I get the application onto my iPad?
From your iPad: Open your Safari browser and type: http://app.scmp.com. After the app has loaded, tap the 'Share' button in the Safari menu bar, then click 'Add to Home Screen'. This will then install the app. ↑ top
From your Android Tablet: Open the Google Play app store and search for 'South China Morning Post'. Then click and install the SCMP Tablet Edition. ↑ top
How do I remove the application from my iPad?
To remove the app, follow the same procedure that you use for any other iPhone or iPad applications. Press and hold the SCMP icon on your homescreen until it begins to wobble. Press the "X" in the corner of the icon and then tap delete to remove the icon. You can also remove the icon directly via iTunes. ↑ top
How do I remove the application from my Android Tablet?
To remove the app, follow the same procedure that you use for any other Android applications. Go to Settings > Applications > Manage Applications > SCMP Web App and click uninstall. Please note that the uninstallation process may vary slightly on different Android devices. ↑ top
Do I have to be online to read the content?
Yes. Because the updates in real-time pulling the latest news from SCMP.com you need to be online in order to read the content. Once the app has retrieved the latest news, some content will be cached for offline reading. ↑ top
Will the SCMP Tablet Edition have new content every day?
Yes. The SCMP Tablet Edition will updated 7 days-a-week multiple times a day. The app will download new content when it is opened. You can also tap the refresh button to download any new content that may be available. ↑ top
How do I login?
Within the menu bar, there is are three buttons; Content, Settings and Profile. Tap the profile button and login using your SCMP.com account. ↑ top
How do I navigate through the app?
There are a few ways to navigate your way through the app. You can swipe from right to left to move through the pages of a section, from section to section or from article to article. You can also tap the Content button to open a list of available sections. By tapping on a category you will jump to that section. ↑ top
Can I personalize the app?
Yes. There are a few ways you can personalize the app to ensure the best reading experience for your particular needs. Tap the settings button in the Menu bar. From here you can tap a section to see a list of sub-categories. You can add/remove sub-categories in a section and tap 'Save' to confirm your changes. You can also re-order the sections in the app by tapping and holding a section block and then dragging it to the left or the right. When you’re happy with your order tap the 'Save' button to confirm your changes. Any changes you make in your Settings (to add/remove sub-categories or change ordering) will automatically be reflected in your Content list.
Finally, depending on whether you're left or right handed you can toggle the Menu bar from left to right. ↑ top
Can I share articles from the SCMP Tablet Edition?
Yes. You can share articles within the app on both Facebook and Twitter. You can also email a link to an article to a friend. ↑ top
Can I comment on articles within the SCMP Tablet Edition?
Yes. You if you have an SCMP.com account or you are a Registered User you can comment on articles which have comments enabled. ↑ top
Can I change the font size within the app?
Yes. Within articles you can increase/decrease the font size. On the left hand side of the article there is a font increase/decrease icon, tap this and select the font size that suits you best. ↑ top
After upgrading my iPad to iOS7 I'm having trouble accessing the app using my Chrome Browser
Please delete your browser cache and try again. To clear your cache using Chrome, open your Chrome browser, tap the menu icon, then tap Settings > Privacy > Clear all. Once removed please go to app.scmp.com to reopen the app. ↑ top
After upgrading my iPad to iOS7 I'm having trouble accessing the app using my Safari Browser
If you have already added the app to your homescreen, please delete this first then clear your browser cache and try again. To delete the app, press and hold the SCMP icon on your homescreen until it begins to wobble. Press the "X" in the corner of the icon and then tap delete to remove the icon. Then clear your by opening Settings > Safari > Advanced > Website Data > Remove All Website Data. Once removed please go to app.scmp.com to re-open the app. Then to reinstall the homescreen icon click on the 'Share' button in the Safari menu bar, then click 'Add to Home Screen'. This will then install the app. ↑ top
The app stalls during loading and I encounter the error message: 'We are unable to update the SCMP Web App'
Please make sure your your browser is not set for 'Private Browsing' as this will prevent the app from launching. To check if Private browsing has been enabled on an iPad:
- iOS5, iOS6: Open Settings > Safari and make sure 'Private Browsing' is set to 'OFF'.
- iOS7:Open Safari, close all tabs by clicking on the small 'x' in the top left hand corner of your screen, you should then see a 'Private' button in the bottom left hand corner of the app, if this is enabled it will be highlighted, please tap to disable.
I am unable to load the app, Private Browsing is disabled and I encounter the error message: 'We are unable to update the SCMP Web App'
If you see this message and rebooting your device does not resolve your issue, please follow these steps to remove the app and reinstall. If you have already added the app to your homescreen, please delete this first then clear your browser cache and try again. To delete the app, press and hold the SCMP icon on your homescreen until it begins to wobble. Press the "X" in the corner of the icon and then tap delete to remove the icon. Then clear your by opening Settings > Safari > Advanced > Website Data > Remove All Website Data. Once removed please go to app.scmp.com to re-open the app. Then to reinstall the homescreen icon click on the 'Share' button in the Safari menu bar, then click 'Add to Home Screen'. This will then install the app. ↑ top
When I install the app I'm asked if I want to 'increase the database size'. What does this mean?
When you first open or install the app, we may need to ask for a little extra space than a normal website would need in order to allow the SCMP Tablet Edition app to function properly and to facilitate offline reading. By agreeing to the message, your device will allocate a little additional space for the app to function properly. ↑ top
What is the South China Morning Post ePaper Edition?
The South China Morning Post ePaper Edition is a replica of the South China Morning Post containing the same content as that which appears in the print edition. ↑ top
How much does the ePaper edition cost?
In order to access ePaper edition you must have a Digital Premium Subscription. You can find out more about this subscription at: http://www.scmp.com/subscribe. Only overseas subscribers are eligible to subscribe. For HK subscribers, ePaper edition is only available with daily packages (Mon-Sun; Mon-Fri) of Print Plus subscription. ↑ top
I have a SCMP Print Plus (Print + Digital) subscription, will this entitle me to free access to SCMP ePaper edition?
Print Plus package subscribers, except Weekend and Fri –Sun subscribers, will be entitled to access to ePaper edition. Using your account details you can login to the ePaper edition and access all content. ↑ top
I have a SCMP.com subscription, will this entitle me to free access to SCMP ePaper edition?
If you have a SCMP Digital Premium subscription you are entitled to access the SCMP ePaper edition. Using your account details you can login to the ePaper edition and access all content. ↑ top
Do I have to be online to read the content?
No. You can choose to read the edition online or you can download a copy as a PDF to read offline. When you download a copy your details will be watermarked onto the issue. ↑ top
Will I be able to access old issues of the ePaper edition?
Yes. In addition to being able to access today’s issue, you will also be able to access the last 6 days (i.e. 7 days in total) worth of ePaper editions. ↑ top
Is there a fee to use scmp.com?
Scmp.com has a metered paywall, this means that you can view a certain number of articles (eight) free every month. To have unlimited access to the site, you must be a paid subscriber. To subscribe to scmp.com, visit our subscription packages section. ↑ top
What does a SCMP.com subscription offer?
Scmp.com brings the editorial content of the South China Morning Post print edition together with breaking news, videos, exclusive e-newsletters and access to our mobile site. You will enjoy full access to the unique, independent coverage of scmp.com, including our Greater China newspaper digestreporter and editor blogs and RSS news feeds. ↑ top
Does scmp.com have content not found in the South China Morning Post print edition?
Yes. Scmp.com serves to enhance its articles with helpful and relevant background information, related article links, reports and studies, blogs, polls, galleries; and multimedia content. ↑ top
How often is the content of scmp.com updated?
Scmp.com regularly updates content on the site throughout the day from Monday to Friday. Readers are alerted to breaking news items drawn from our agency news wires and the award-winning South China Morning Post editorial team from Monday to Friday. ↑ top
How do I access RSS news feeds?
RSS (or Really Simple Syndication) provides a convenient way for you to receive regular content "feeds" of the latest news and information headlines from scmp.com. You can subscribe to scmp.com news feeds using an RSS reader or a browser (eg. Firefox or Internet Explorer 8 recommended) that supports RSS feeds. Simply visit our RSS Services page and click on the RSS icon to add this feed to your feed reader. When you subscribe to an RSS feed, new stories and updates are automatically delivered to your browser or RSS reader the moment they are published. ↑ top
What about job listings?
Classifiedpost.com offers Hong Kong's richest database for job opportunities, career tips and advice. It’s free to register, or you can use your scmp.com username and password for uploading resumes and cover letters to speed up the job application process and advance your career. Just click the link in the top right hand corner of our site to begin your job search. ↑ top
How do I register/subscribe?
To subscribe to scmp.com, please visit our SCMP Subscription Packages page and choose a package that suits your interests. First-time subscribers will be requested to create a unique username and password, and provide general profile information. We suggest you record these for future reference. Previous scmp.com registered users who opt to subscribe may have to update their information and additional services preferences.
- Select one of the subscription offers in " Subscription Packages" and complete the payment details before submitting the form.
- Should any of the required information be missing or incorrect upon submission, the Subscription Form will load again, indicating the missing/incorrect field(s).
- A Check Out page, with the summary of your purchase, will be presented. Please note that upon accepting this Check Out page, your credit card will be charged with the corresponding amount. This action will be confirmed with a Thank You/Confirmation page, and allow you to choose your preference of e-newsletters.
Should you opt for our "All-In-One" subscription package of the South China Morning Post print edition and scmp.com, you will need to provide your delivery information before reaching the Check Out page. ↑ top
When is my subscription with scmp.com activated?
Payments by cheque will be processed offline. Therefore please allow three working days for payment to be processed and your account to be activated. Users paying with Visa, MasterCard or American Express will have immediate access to their scmp.com account. ↑ top
Does scmp.com offer corporate or academic subscriptions?
What are the payment options when subscribing to scmp.com?
Scmp.com permits payment by credit card (Visa, Mastercard and American Express) or cheque. Payment by cheque require three working days as these are processed offline. Cheques must be payable to "South China Morning Post Publishers Ltd" and mailed to:
scmp.com, Circulation Department,
Subscription Section, 4/F Morning Post Centre,
22 Dai Fat Street, Tai Po Industrial Estate,
Tai Po, New Territories
Please state your username and telephone number on the back of the cheque. For further enquiries, please e-mail to email@example.com or contact our Customer Relationship team at (852) 2680 8822, Mon-Fri 8am-6pm, Sat 8am-4pm, Sun & Public Holidays 8am-12nn. ↑ top
How safe is it to use my credit card when subscribing online scmp.com?
Very safe. Scmp.com uses SSL security to encrypt all transmissions of a personal and confidential nature. SSL, short for Secure Sockets Layer, is an Internet security protocol for sending private documents or information via the Internet. This web site is secured to protect your credit card number, name and other personal information from unauthorized access. All personal information is also encrypted for transmission over the Internet (using 128-bit SSL encryption). If unauthorized use of your personal credit card occurs as a result of sending the credit card number to this web site as part of subscribing, scmp.com will reimburse the actual amount (if any) your credit card issuer requires you to bear for such unauthorised use, up to a maximum of HK$250, provided you present evidence that you have given written notice to your credit card issuer as soon as you become aware of the unauthorized use, and were required to and have paid your credit card issuer for the particular instance of unauthorised use. You will not be entitled to claim such reimbursement if the unauthorised use was due to your default, negligence or omission.
Please refer to our security statement regarding the security of information submitted to this website. Should you have any questions, please e-mail firstname.lastname@example.org or contact our Customer Relationship team at (852) 2680 8822, Mon-Fri 8am-6pm, Sat, Sun & Public Holidays 7am-3pm. ↑ top
Why do you request personal data?
The data that you provide allows us to verify your application for registration to our services, enquiries or feedback, and billing and payment. It also allows us to serve you more relevant content and develop new information products and services to suit your needs and expectations. We provide full disclosure of how scmp.com uses the collected personal information in our Personal Data Privacy and Protection Statement. SCMP data collection adheres to industry best practice. ↑ top
What does scmp.com do with all my personal data after I register/subscribe online?
All personal and confidential information is stored on a restricted server. These accounts are only accessed for billing purposes, and credit card numbers will never be displayed except when generating billing statements. User-account details are purged upon customer request. ↑ top
Do I have to pay for online access to scmp.com if I already have a subscription to the print edition of SCMP?
If scmp.com isn’t already included in your print subscription package, you can upgrade your package by contacting our Customer Relationship team at email@example.com or at (852) 2680 8822, Mon-Fri 8am-6pm, Sat, Sun & Public Holidays 7am-3pm. ↑ top
If I have already subscribed to the print edition of the SCMP, why do I need to create an online account?
Because we need to provide you a unique username and password, therefore you will need to create an online account only if you are a first-time visitor to scmp.com, or have not yet completed the Online Registration Form. This will require the creation of a unique username and password, which we suggest you record for future references. If you have previously registered with scmp.com, you can log in and view “My Account” and find details of your profile. ↑ top
Where can I find my Customer ID Number and/or Newspaper Subscription Number?
To obtain this information, please contact us by e-mail at firstname.lastname@example.org or contact our Customer Relationship team at (852) 2680 8822, Mon-Fri 8am-6pm, Sat, Sun & Public Holidays 7am-3pm. You will be required to provide us with your delivery address and subscriber name. ↑ top
How can I change/update my account or verify my subscription plan?
Please log in then select the "My Account" link in the navigation bar. Your Account page will then appear, and you may then update your personal information and/or change your e-newsletter and mobile options. ↑ top
How do I order photographs?
SCMP photos can be ordered by e-mailing PhotoSales@scmp.com with as much of the following information as you have: article headline, publication date, photo caption, name of the photographer; or visit SCMP Photo for an index of SCMP stock photos and their pricing information. A separate registration account is required to access SCMP's stock photo library. ↑ top
How do I request reprints of articles from the South China Morning Post?
What mobile services do SCMP offer?
Scmp.com is optimized for use on a mobile. In the near future we will be looking to expand our mobile services. ↑ top
I have forgotten my password and/or username. What should I do?
There is no need to worry. Submit the e-mail address you registered with using our “Forgot password” form. You will shortly receive an e-mail from us with a link to reset your password. We suggest taking note of your password and username for future reference. Alternatively you can also send us an e-mail to email@example.com, or contact our Customer Relationship team at (852) 2680 8822, Mon-Fri 8am-6pm, Sat, Sun & Public Holidays 7am-3pm to provide us with your information. Also, please keep in mind that our password entry fields are CASE SENSITIVE. ↑ top
I have registered, and I know my login and password. But when I log in, my password is not accepted. What is wrong?
We suspect your browser is unable or has not been activated to accept cookies. If you are using the office computer, we suggest you contact your IT administrator. If you are using your home computer, you can check or adjust your browser preferences as instructed below.
For Internet Explorer:
From the menu bar, click on "Tools"; and select "Internet Options". Click on "Privacy" tab (the third tab). then click on "Advanced" button. In the pop-up, cehck the boxes for "Override automatic cookie handling" "Accept Third-party cookies", and "Always allow session cookies".
From the menu bar, click on "Tools" and select "Options". Click on "Privacy" and check "Accept cookies from sites", and click "OK". Your browser will now be able to accept cookies.
Click the “Tools” menu and select “Options”. Click the “Under the Hood” tab and then “Content settings” which is under the “Privacy” section. Select “Allow local data to be set”. Your browser will now be able to accept cookies. ↑ top
Do I have to log in every time I visit scmp.com?
Yes, for security reasons as some members of our subscriber community prefer to access their accounts across many different computers at different times. By requiring you to log in every time you access scmp.com, we are ensuring your information remains private. ↑ top
How do I access my scmp.com account from different computers?
Accessing scmp.com from different computers will require you to log in, provide your username and password at the start of every visit. Please remember to close your browser or log out after your session, to ensure that others are unable to access your account. ↑ top
If I log on to scmp.com on different computers, how do I keep others from using my access?
To prevent others from using your access to scmp.com, you need to log out after your visit. To do this, please use the “Logout” button on the navigation bar. Clicking this button will result in a complete log out of scmp.com. Alternatively, close your browser. To access the site again, you will be required to enter your username and password in the login box on the navigation bar or login page. ↑ top
What authentication measures does scmp.com offer for logged on users?
All users must successfully enter their login and password. The logon and password is encrypted with SSL transmission. Incorrect username and/or password, or a failed login, will bring up an error page. ↑ top
I am having problems accessing scmp.com using my Mac. What do you recommend?
We recommend downloading the latest version of Firefox , Safari or Chrome to be able to access scmp.com on the Macintosh platform. ↑ top
For unlimited access to scmp.com content you will need to register for a subscription package which will require you to complete the Online Registration Form. This form requests general personal information. Completing the Registration Form involves three easy steps.
Step one: Select your subscription package
Simple choose the duration and the number of supplementary accounts you would like.
Step two: Account Information
You will be required to create a unique username and password. Your unique username needs to be at least 6 characters long. We recommend not using the same name for both username and password. Please note that all password fields ARE CASE SENSITIVE. This means that you can use numbers, small case, and capital letters within your password. (example: pasSWorD2). You can automatically check the availability of your username on registration.
To check the correct composition of your password, you are required to fill in the confirmation field. We recommend keeping note of your unique username and password, for future reference.
As well as your preferred start date, you’ll be asked for some personal information. Fields indicated with an "*" are required and need to contain the correct information. Should any of the required information be missing or be incorrect upon submission, the Registration Form will load again, indicating the missing field(s).
Lastly, you can choose to receive regular email newsletter updates to keep you up to date with the latest news. You can also register to receive scmp.com promotional e-mails with exclusive offers from scmp.com or from our partners and advertisers. Receiving these e-mails is optional and free-of-charge.
Step three: Checkout (subscription only)
The final step of the process requires you to submit your preferred payment details. You can pay by Visa, Mastercard or Amex online. We will accept cheque payments, if you wish to pay this way please select ‘Cheque’ and a member of our Customer Relationship Team will contact you shortly.
The Login Page
To enter pages that hold personal data (such as your “My Account” page), or to read more scmp.com content than the metered paywall allows, you will be asked to provide your username and/or password. Your entry to scmp.com will be automatically recognised by our server. This means that you will not have to log in every time you visit scmp.com. ↑ top
About the South China Morning Post
The South China Morning Post and Sunday Morning Post are Hong Kong's premier English language newspapers and the Group's flagship publications. First published in 1903, the newspapers have developed an enviable reputation for authoritative, influential and independent reporting on Hong Kong, China and the rest of Asia. Today, we strive to maintain the highest standards and are proud to rank among the world's best-known quality newspapers. ↑ top
Scmp.com is the most comprehensive news site on Greater China delivering unrivalled, independent, local news coverage, in-depth analysis and regular updates throughout the day. It is a subscription-based service with over 19,000 paid subscribers and more than 2 million page views a month. Launched in 1996, the site went to a registration model in 2000 and was the region's first fully paid subscription access site by 2004, in 2012 we adopted a metered access model. ↑ top