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Book review: The Wisdom of Failure

Failure is an underrated business tool, say Laurence Weinzimmer and Jim McConoughey, who explain how to prevent avoidable mistakes.

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David Wilson


by Laurence Weinzimmer and Jim McConoughey
Wiley

 

Failure is an underrated business tool, say Laurence Weinzimmer and Jim McConoughey, who explain how to prevent avoidable mistakes.
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Rooted in a seven-year survey of what some 1,000 managers across 21 industries think of failure, the manual features interviews with chief executives at a range of organisations, including giants such as Caterpillar and Priceline.com Start-ups also contribute to the authors' taboo-busting "how-not-to" leadership guide, which addresses failings from reckless vanity and efficiency fixation, to disengagement, paralysing perfectionism, "dysfunctional harmony" and more.

Some descriptions of managerial folly are perversely pleasurable. Take the passage in which IT guru Phill Benson details a micro-manager's pathological expense audits. "Benson recollects, 'Whenever I had to turn in receipts from business trips, not only would I have to produce the itemised receipts, but I would have to write out report after report, detailing where I ate, why I ate there, who I was eating with and what we were talking about, even for receipts less than $5.00'."

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Besides being over-controlling, bad bosses contentiously champion "thinking outside the box" - a practice the authors attack in a low-key crescendo of lethal logic.

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