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Japan

Pola cosmetics maker apologises for sign barring Chinese from shop in Japan

PUBLISHED : Saturday, 25 November, 2017, 11:14pm
UPDATED : Saturday, 25 November, 2017, 11:16pm

Japanese cosmetics company Pola apologised on Saturday after one of its sales outlets in Japan posted a sign prohibiting entry by Chinese shoppers.

The apology was posted on the company’s website after a picture of the shop with that sign was circulated on Friday on Chinese social media.

In a statement, Pola said the company had identified the shop and removed the sign, which “caused unpleasant feelings and inconvenience to many people”.

The company “takes the situation gravely and will suspend the operation of the store”, it said.

Pola, which is based in Tokyo, has some 4,600 shops across Japan.