Malaysian retailer Watsons’ ‘blackface’ video triggers outrage on social media

The 15-minute film was removed from the company’s Facebook page, and was aimed at celebrating the Muslim religious festival Eid al Fitr

PUBLISHED : Friday, 09 June, 2017, 5:01pm
UPDATED : Friday, 09 June, 2017, 5:15pm

A viral video featuring a woman wearing “blackface” that caused an outcry on social media has been pulled by a popular retailer in Malaysia, with the firm apologising for causing offence.

The 15-minute film removed from Watsons Malaysia’s Facebook page showed a nobleman holding an audition to track down a woman with an enchanting voice who had been in his dreams.

A woman appears at the audition, singing beautifully but with her face covered. The nobleman recoils in disgust when she exposes her jet black face. “Oh my gosh! She is actually dark?” he exclaims.

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It was our intention to convey concepts of inner and outer beauty, unfortunately the video instead offended many
Watsons’ apology

She later re-emerges with fair skin, explaining that she was wearing black make-up to test his sincerity.

“I am not dark. In fact, I am flawless,” she says.

The promotional video was to celebrate the upcoming Muslim religious festival Eid al Fitr, but it triggered outrage online with many saying it was racist and sexist.

“Being dark skinned is not a badge of shame. Being stupid is,” said one Twitter user.

Another said: “I am so shocked that Watsons crossed the line with blackface. This video is so racist, I am ashamed of buying face mask at Watsons.”

The video, featuring local celebrities, was taken down by the company on Wednesday.

“Watsons Malaysia takes responsibility for the video and its content and is truly sorry that some elements have offended the general public,” the company said Thursday.

“It was our intention to convey concepts of inner and outer beauty, unfortunately the video instead offended many. ”

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The company said the video was based on an old Malay legend.

AFP was unable to immediately contact the company.

Watsons is a household name across Asia with more than 4,000 personal care stores and 1,000 pharmacies in countries including China, Korea and the Ukraine.

Last year, a Malaysian TV show also had to apologise over a comedy skit featuring an actor in “blackface”, pretending to be US singer Usher.