US police department begins using Sina Weibo to engage Chinese immigrants
California's Alhambra Police Department is the first US law enforcement agency to use Chinese social media
While many law enforcement agencies in the United States have slowly embraced social media by releasing news alerts on Facebook and Twitter, the Alhambra Police Department in southern California is the first to open an account on Sina Weibo.
“We’ve opened this microblog in order to better serve Chinese residents of the region – everyone from students to businessmen and tourists,” a description on the Weibo page reads. “We would like to eliminate misunderstandings and improve communication with Chinese residents so that new immigrants can integrate into the community as soon as possible…
“[Alhambra] is a cosmopolitan and diverse city, and [the Alhambra Police Department] hopes to help our community and maintain a close relationship with the public.”
“The more people have an element of trust and engagement with the police department, [the more] they’re likely to pick up the phone and get on the Weibo account and give us tips [on crimes] that have occurred,” Yokoyama reportedly said.
Aiding the Alhambra police in their Weibo crusade is Walter Yu, an Alhambra resident who emigrated from China at the age of 18 and now works as a court interpreter for immigrants.
Yu told Southern California Public Radio that he translates “several posts a day” and is already seeing a positive reception, with many Alhambra residents posting comments with questions about local issues such as road maintenance and traffic laws.
With no sign of slowing down, the Weibo page has already won over 5,000 followers – a number that completely overshadows the Alhambra Police Department Facebook, which only has 1,600 “likes”.
“A city in Los Angeles, California has started a microblogging service on Weibo?” one surprised mainland netizen wrote when the page first went online. “This is definitely worthy of praise!”
Other Weibo commentators voiced their hope that more US police agencies would follow Alhambra’s lead.
“Wow,” an impressed netizen wrote. “The Los Angeles police are so much friendlier than the New York police.”