Chinese netizens bemoan, mock rare Weibo outage

Weibo, the wildly popular Chinese social media service that boasts more than 300 million users, was struck by a rare outage for up to an hour on Monday morning.

Starting at around noon, millions of users found they couldn’t update the website after they signed in, or were unable to access its various mobile apps. The apparent outage lasted more than an hour, with service restored for most users soon after 1pm. In Hong Kong, the outage seemed to have started earlier, with users reporting very slow or no connections beginning at 9 or 10am.

Sina, the owner of Weibo and one of China’s largest internet portal firms, apologised at around 1pm via its official Weibo customer service account, but remained silent about the causes of the outage.

State-run China National Radio quoted Tang Wei, an internet security expert, as saying that the disruption was likely caused by an internal “accident”. If this were the work of hackers, the Weibo.com website would probably be completely inaccessible for at least a few hours, Tang said.

Short as the outage was, dedicated Weibo users found a lot to complain and joke about during the precious minutes they went without the service.