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PUBLISHED : Saturday, 01 June, 2013, 11:02am
UPDATED : Saturday, 03 August, 2013, 8:20am

Why are Chinese tourists so rude? A few insights

After almost every 'rude Chinese tourist' story, unfortunately, made SCMP.com's top-10 list, I decided to give the question some serious thought

BIO

Amy Li began her journalism career as a crime news reporter in Queens, New York, in 2004. She joined Reuters in Beijing in 2008 as a multimedia editor. Amy taught journalism at Southwestern University of Finance and Economics in Chengdu before joining SCMP in Hong Kong in 2012. She is now an online news editor for SCMP.com. Amy can be reached at chunxiao.li@scmp.com, or follow her on Twitter @AmyLiSCMP
 

They are seen as pushy, loud, impolite, unruly, and they are everywhere.

And although destination countries welcome the tourism dollars the Chinese spend, they loathe the chaos and hassle some mainland tourists bring upon their cities and other tourists.

“Why can’t they just behave?” people wonder, some aloud.

I have been asking myself the same question in the past months after reporting on the uncivilised, sometimes galling behaviour of some compatriots.

It seems that every time a “rude Chinese tourist" story is published on SCMP.com, it goes straight into the site's top 10 most read articles - one such article even managed to crawl back to the top months after it was posted. So I decided to give the question some serious thought.

I read up on the topic, talked to tourism experts and travel agents and chatted with some of these tourists who are now at the centre of public anger.

It soon dawned on me that the real question to ask is: “Why are the Chinese rude?”

Yong Chen, tourism researcher and post-doctoral fellow at Hong Kong Polytechnic University, said most “bad” tourists don’t intend to be “bad” or “tourists”, they are just being themselves - they are being Chinese.

Education makes a difference

Not every Chinese tourist is a rude one, and educated people are usually better behaved than those who have had a lower standard of education, said Chen.

This could be why middle-aged or older tourists who have been deprived of or received little education during China's politically tumultuous times tend to act more unruly. Many of them do not speak English, and some are not fluent Putonghua speakers. Their knowledge of the destination country and its culture is often at best outdated or non-existent.

This might explain the behaviour of a "rogue” mainland couple who recently visited Hong Kong with a group. They called the police and demanded HK$3,000 yuan in compensation after being made to wait two hours for their coach. The travel agency later said the coach had broken down and accused them of “blackmailing”.

Disregard for customs and rules

Jenny Wang, a Beijing-based Maldives travel agent, said uneducated tourists usually turn a blind eye to local rules and customs.

A Chinese man who was recently vacationing at a Maldives resort flipped out after discovering that the restaurant where he wanted to eat was fully booked, Wang said. He yelled threats and slurs at Chinese staff until one member was in tears.

“You cannot reason with these kinds of people,” Wang said. “They think they can do anything with their money.”

But one thing many Chinese vacationers don’t want to do with their money is tip - a custom in some places which many have ignored, Wang said.

Though most travel agents in China would educate their clients about tipping in a foreign country ahead of their trip, most people ended up tipping very little or none.

Some are not used to the idea of tipping, and they fail to understand that staff working at the Maldives resorts, who usually earn a meagre salary, rely heavily on tips, Wang said.

This has created increasing tensions between the Chinese and their hosts. Staff would naturally prefer serving guests from countries with a tipping culture. Other staff have gone after Chinese clients and asked openly for tips, a rare thing for them to do in the past.

Lawless for a reason

Students at Ewha University in Seoul, known for its beautiful campus, have recently complained about an influx of Chinese tourists, said the school.

Apparently taking photos on campus was not enough. Some camera-toting Chinese would also stride into libraries and take photos without the permission of students, according to media reports.

“As much as we want to keep the campus open to the local community,” said a university representative, “we’d like to prioritise our students’ right to study in a quiet and safe environment.”

Ewha resolved the crisis by putting up multi-language signs advising tourists to stay clear of study areas.

It seems that thousands of years after Confucius admonished his students not to “impose on others what you yourself don’t desire",  the Chinese now act in quite the opposite way.

Such people, both overseas and at home, selfishly skirted rules for a reason, said Chen.

Living in China, where the rule-of-law doesn’t exist, means everyone has to look out for their own interest. It also means people have little or no respect for laws.

This is bound to happen when ordinary folk are forced to watch their laws being violated every day by their leaders, Chen said, citing the Chinese idiom, shang xing xia xiao, meaning “people in lower class follow what their leaders in the upper class do”.

How long do we have to put up with bad tourists?

China and its people are paying a price for the bad behaviour of their tourists.

A poll by the Public Opinion Programme of the University of Hong Kong recently found that the number of Hongkongers holding negative feelings towards Beijing and mainland Chinese is up by about 40 per cent since November.

Following that survey, SCMP.com conducted another online poll on Wednesday, headlined  “What makes some Hongkongers dislike mainland China and its people?”

As of noon, more than 50 per cent readers blamed the negative feelings on “ill-behaved tourists”.

“The Chinese government and travel agencies should take the initiative to educate our tourists,” Chen said, urging co-operation from both authorities and private sectors. 

While many argue that historically American and Japanese tourists were also criticised for their bad behaviour when they became wealthy enough and traveled abroad for the first time, Chen said the Chinese should not use this as an excuse.

In fact, the Communist Party's Central Guidance Commission for Building Spiritual Civilisation and the China National Tourism Administration have recently issued a 128-character-long rhyme to remind tourists of behaving in a “civilised manner” on the road. The topic has also been a big hit on China's social media, where bloggers discuss and criticise the uncivlised behaviour of their compatriots.

But many are not optimistic that the situation will change any time soon.

“Chinese tourists have a long way to go before they will be respected by the world,” said Wang.

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This article is now closed to comments

oregon222
Next topic - "why do ethnic Chinese of different countries stereotype other ethnic Chinese, when the reality is that to non ethnic Chinese they are all the same"?
The author is being racist herself by tarring all 1.4 bn Chinese in China with the same brush. She should leave the Far East, see how it feels to experience that.
kevin.mallen1
Chinese tourists are so rude. One time, when I was living in the UK i was out driving around, one of them got in front of my car and I was forced to run him over. Then when I got out to inspect the damage to my motor-vehicle, the guy was like, rolling around asking for me to get him some help. So rude!
Another time, I was vacationing in Monaco, and discovered it is a local tradition to prevent Chinese people from buying houses there by jacking up the prices every time a busload of tourists comes by, and one time, a guy bought a house there anyway. So rude!
I think you know the real story behind JFK. A Chinese guy was walking down the street in Texas, when John Wilkes Booth popped up behind Kennedy in the theatre gunning him down. Later, the Chinese guy literally **** himself. So rude!
I have another example. One time, I was getting on a plane, and this Chinese guy had some baggage. The baggage suddenly burst open and a massive pile of **** fell out onto the floor. People were like "My god, his bag was full of ****", and the guy just ran away. We were all chasing him, saying "You can't leave that **** there, it's unhygenic and against our local customs" but he kept running. So rude!
I was at the gym, and this Chinese dude was jacking all the machines to their full capacity. I am 100 kilos and like to think of myself as something special, but this guy was beating me at all the weights and stuff. So rude!
In Conclusion, Chinese people are awesome, I love it here
desertdavey
There is nothing new about this. Years ago, in the post WW2 era, when "rich Americans" were flooding into Europe as tourists, we used to talk about "Ugly Americans" . . . that is, ugly in behavior. And it is true - they WERE. But times change and eras pass.
The problem with "Ugly Chinese" is that they are new on the tourism scene. It is NOT a result of racial differences. Chinese are no more (and no less) rude or polite or intelligent or sincere or kind (or any other adjective you may try) than any other ethnic group. They are just inexperienced in how to be a GOOD tourist.
This, too, shall pass. And then, in 40 or 50 years the Chinese can complain about the horribly rude tourists of, well, whatever emerging nation exists at that time.
obed.tewes
How Ironic. It reminds me of Indians nowadays in the supermarkets and other such 'modern & developing' places. They are like we earned the right, now give it to us..!
michael.fenelon.3
What is HK$3000yuan please?
desertdavey
good question.
3000 HK$ is worth aprox $385.00
but 3000 Yuan is worth aprox $490.00
I have no idea what was meant by the phrase HK$yuan. Those are two entirely different currencies. I might as well say "Ten Pounds Sterling Pesos"!
Jacksoldman
Ive spent enough time in HK & China to have witnessed both sides of this argument. I'm not racist, not all Chinese people are rude or racist. Same as anywhere theres a percentage of people who are. The U.S. , Australia, China, Russia, everywhere has both these qualities amongst their popluace.It may seem like there are more racists & rude people in larger populated societies because there are more people. Its no more difficult as that. I have been shown kindness & hospitality by Chinese people who I didnt really know and found them quite affable. There are those who will put people down for various reasons but first there must be a separation between 'us' & 'them'. If the differentiation between 'perceived' races & then attributing negativity to the 'other' then thats judging based on race which is racism. Real adults are above that, a clean shirt or higher education doesnt make you a mature adult, if you need to be told what makes a mature adult then obviously you aren't. I'm Australian, 4th generation and I have known some very badly behaved Aussies. In all logic all populations have this quality. Sometimes a misunderstanding of culture & appropriateness is misconstrued to be described as rude. Essentially on a genetic level there is no such thing as race, there are no distinguishing genetic markers that determine 'race'. Ive had a couple of problems with people in China but I have also been offered seats on the train too with regularity when I was with my 1 year old son.
Janet Kwan
Hey hey hey, please make a distinction between uneducated mainland Chinese and other Chinese people. (I have met many polite mainlanders as well because they are educated.) There are many of us who are civilized, follow rules and are considerate of others. We feel ashamed to be lumped into the same category as these rude mainland Chinese. You know, these mainlanders also ruin nice Chinese neighborhoods too. They do the same rude things to other Chinese people and communities, so don't think they discriminate only against other races. The fact is, these rude mainlanders think just because they have money, they can do anything they want.
resasservices
I know you might no post my comments, and is ok. You been another Chinese (or ABC) wont expect nothing more than hide the true and give your people more excuses to act like total JERKS (rude). So even if people don’t get to read this, at least you did. Hope one day you stop pretending been real patriotic Americans, and start acting like one. Care for you neighbors and stop playing manipulative games with people who they think you are a friend. Sick game the IM A GOOD PERSON/FRIEND of yours game. Not cool!
resasservices
each other.
THEY are only rude to other people who are not Chinese. And this is the ugly truth no one wants to talk about or admit. I have been told this is what most Chinese think of other cultures. Hispanic woman are prostitutes, white people are selfish and not to be trust. Blacks are dirty and laud. And the list goes on and on. In general, they despite westerners. For the only reason that we do not play under the same games. If we dont like something, we complain and speak out. In the other hand, it is look down up on people who complain since it is consider rude and even an insult. Read-between-the-lines is the biggest characteristic of the chinese culture. They can handdle each other, but can't handlle us. That annoys them. Yes, education could help, but i would say is more about been expose to other cultures. In america, chinese stay with their own. Even if they are born in USA (they are call ABCs - America Born Chinese), they stay with their culture, they food, and MANNERS. They can work with americans and even hand with americans, but they do not married and make friends they way we do. Love for example, is not a trait that is admire, choosing the right partner with the righ career, values and family is more important that love. So many dont married because they are totally in love. ANd friends well they create categories of friends, the ones you hang for work and they wants you bring home to your family,etc. Everyone does that, but they do pretent to be real.

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