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  • Dec 25, 2014
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PUBLISHED : Saturday, 01 June, 2013, 11:02am
UPDATED : Saturday, 03 August, 2013, 8:20am

Why are Chinese tourists so rude? A few insights

After almost every 'rude Chinese tourist' story, unfortunately, made SCMP.com's top-10 list, I decided to give the question some serious thought

BIO

Amy Li began her journalism career as a crime news reporter in Queens, New York, in 2004. She joined Reuters in Beijing in 2008 as a multimedia editor. Amy taught journalism at Southwestern University of Finance and Economics in Chengdu before joining SCMP in Hong Kong in 2012. She is now an online news editor for SCMP.com. Amy can be reached at chunxiao.li@scmp.com, or follow her on Twitter @AmyLiSCMP
 

They are seen as pushy, loud, impolite, unruly, and they are everywhere.

And although destination countries welcome the tourism dollars the Chinese spend, they loathe the chaos and hassle some mainland tourists bring upon their cities and other tourists.

“Why can’t they just behave?” people wonder, some aloud.

I have been asking myself the same question in the past months after reporting on the uncivilised, sometimes galling behaviour of some compatriots.

It seems that every time a “rude Chinese tourist" story is published on SCMP.com, it goes straight into the site's top 10 most read articles - one such article even managed to crawl back to the top months after it was posted. So I decided to give the question some serious thought.

I read up on the topic, talked to tourism experts and travel agents and chatted with some of these tourists who are now at the centre of public anger.

It soon dawned on me that the real question to ask is: “Why are the Chinese rude?”

Yong Chen, tourism researcher and post-doctoral fellow at Hong Kong Polytechnic University, said most “bad” tourists don’t intend to be “bad” or “tourists”, they are just being themselves - they are being Chinese.

Education makes a difference

Not every Chinese tourist is a rude one, and educated people are usually better behaved than those who have had a lower standard of education, said Chen.

This could be why middle-aged or older tourists who have been deprived of or received little education during China's politically tumultuous times tend to act more unruly. Many of them do not speak English, and some are not fluent Putonghua speakers. Their knowledge of the destination country and its culture is often at best outdated or non-existent.

This might explain the behaviour of a "rogue” mainland couple who recently visited Hong Kong with a group. They called the police and demanded HK$3,000 yuan in compensation after being made to wait two hours for their coach. The travel agency later said the coach had broken down and accused them of “blackmailing”.

Disregard for customs and rules

Jenny Wang, a Beijing-based Maldives travel agent, said uneducated tourists usually turn a blind eye to local rules and customs.

A Chinese man who was recently vacationing at a Maldives resort flipped out after discovering that the restaurant where he wanted to eat was fully booked, Wang said. He yelled threats and slurs at Chinese staff until one member was in tears.

“You cannot reason with these kinds of people,” Wang said. “They think they can do anything with their money.”

But one thing many Chinese vacationers don’t want to do with their money is tip - a custom in some places which many have ignored, Wang said.

Though most travel agents in China would educate their clients about tipping in a foreign country ahead of their trip, most people ended up tipping very little or none.

Some are not used to the idea of tipping, and they fail to understand that staff working at the Maldives resorts, who usually earn a meagre salary, rely heavily on tips, Wang said.

This has created increasing tensions between the Chinese and their hosts. Staff would naturally prefer serving guests from countries with a tipping culture. Other staff have gone after Chinese clients and asked openly for tips, a rare thing for them to do in the past.

Lawless for a reason

Students at Ewha University in Seoul, known for its beautiful campus, have recently complained about an influx of Chinese tourists, said the school.

Apparently taking photos on campus was not enough. Some camera-toting Chinese would also stride into libraries and take photos without the permission of students, according to media reports.

“As much as we want to keep the campus open to the local community,” said a university representative, “we’d like to prioritise our students’ right to study in a quiet and safe environment.”

Ewha resolved the crisis by putting up multi-language signs advising tourists to stay clear of study areas.

It seems that thousands of years after Confucius admonished his students not to “impose on others what you yourself don’t desire",  the Chinese now act in quite the opposite way.

Such people, both overseas and at home, selfishly skirted rules for a reason, said Chen.

Living in China, where the rule-of-law doesn’t exist, means everyone has to look out for their own interest. It also means people have little or no respect for laws.

This is bound to happen when ordinary folk are forced to watch their laws being violated every day by their leaders, Chen said, citing the Chinese idiom, shang xing xia xiao, meaning “people in lower class follow what their leaders in the upper class do”.

How long do we have to put up with bad tourists?

China and its people are paying a price for the bad behaviour of their tourists.

A poll by the Public Opinion Programme of the University of Hong Kong recently found that the number of Hongkongers holding negative feelings towards Beijing and mainland Chinese is up by about 40 per cent since November.

Following that survey, SCMP.com conducted another online poll on Wednesday, headlined  “What makes some Hongkongers dislike mainland China and its people?”

As of noon, more than 50 per cent readers blamed the negative feelings on “ill-behaved tourists”.

“The Chinese government and travel agencies should take the initiative to educate our tourists,” Chen said, urging co-operation from both authorities and private sectors. 

While many argue that historically American and Japanese tourists were also criticised for their bad behaviour when they became wealthy enough and traveled abroad for the first time, Chen said the Chinese should not use this as an excuse.

In fact, the Communist Party's Central Guidance Commission for Building Spiritual Civilisation and the China National Tourism Administration have recently issued a 128-character-long rhyme to remind tourists of behaving in a “civilised manner” on the road. The topic has also been a big hit on China's social media, where bloggers discuss and criticise the uncivlised behaviour of their compatriots.

But many are not optimistic that the situation will change any time soon.

“Chinese tourists have a long way to go before they will be respected by the world,” said Wang.

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This article is now closed to comments

johndoe
Is it just tourists?
dunndavid
Communism has destroyed Chinese sense of community. If you want to know what Chinese used to be like you can get a glimpse in place like Taiwan, Hong Kong and the overseas Chinese community. As with Korea, it seems likely that China's fractured ethics will be rebuilt with the help of Christianity, which is growing rapidly. The big G (god) will replace the little G (government) that has failed.
impala
What is with
the maniacal use of line breaks
in your comment?
I was hoping to discover some variation of the
iambic pentameter, or perhaps
rhyme.
impala
Let me begin by saying I am aware there is plenty of well-behaved mainland Chinese as well, but unfortunately the average score is not great.

I don't think the issue is badly behaving mainland Chinese tourists. The issue is simply badly behaving mainland Chinese. From my experience of travelling in mainland China, their behaviour there is just as bad, if not worse.

When 'abroad,' they just behave like at home.
shanghaidoc
What do you expect from a Total Morally Corrupt Government, Where the citizens have no earthly idea of proper behavior, and certainly no role models.
There are certainly exceptions to this, but they are few and far between.
Most of them have been lucky enough to have lived in civilized countries, and had examples and training in acceptable behavior.
It is only going to to get worse, hopefully HK will stay civilized.
impala
Poorly commented.
michael.fenelon.3
What is HK$3000yuan please?
resasservices
I know you might no post my comments, and is ok. You been another Chinese (or ABC) wont expect nothing more than hide the true and give your people more excuses to act like total JERKS (rude). So even if people don’t get to read this, at least you did. Hope one day you stop pretending been real patriotic Americans, and start acting like one. Care for you neighbors and stop playing manipulative games with people who they think you are a friend. Sick game the IM A GOOD PERSON/FRIEND of yours game. Not cool!
resasservices
each other.
THEY are only rude to other people who are not Chinese. And this is the ugly truth no one wants to talk about or admit. I have been told this is what most Chinese think of other cultures. Hispanic woman are prostitutes, white people are selfish and not to be trust. Blacks are dirty and laud. And the list goes on and on. In general, they despite westerners. For the only reason that we do not play under the same games. If we dont like something, we complain and speak out. In the other hand, it is look down up on people who complain since it is consider rude and even an insult. Read-between-the-lines is the biggest characteristic of the chinese culture. They can handdle each other, but can't handlle us. That annoys them. Yes, education could help, but i would say is more about been expose to other cultures. In america, chinese stay with their own. Even if they are born in USA (they are call ABCs - America Born Chinese), they stay with their culture, they food, and MANNERS. They can work with americans and even hand with americans, but they do not married and make friends they way we do. Love for example, is not a trait that is admire, choosing the right partner with the righ career, values and family is more important that love. So many dont married because they are totally in love. ANd friends well they create categories of friends, the ones you hang for work and they wants you bring home to your family,etc. Everyone does that, but they do pretent to be real.
kenjabrie
It is because Chinese are simply uncivilized.. Hong Kongers should teach them, but most HKers are racist people..

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