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Animated characters are projected onto the Enchanted Storybook Castle at the Shanghai Disney Resort in Shanghai. Photo: AP

Labour groups criticise Disney over worker conditions at China suppliers

Labour groups have criticised Disney over conditions at a small number of its local suppliers in China, highlighting issues such as low wages, high rates of injury and health risks from exposure to chemicals and dust.

Disney, set to open a US$5.5 billion theme park in Shanghai on Thursday, said it took any violation of labour regulations “seriously” and that it would investigate any allegations against its suppliers.

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A report from Hong-Kong based advocacy group Students & Scholars Against Corporate Misbehaviour (SACOM) said some workers at eight Disney suppliers it had investigated were forced to work long hours and paid wages below the minimum legally allowed.

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Injury levels were also high because of old machinery and a lack of training or protective equipment.

In a separate report, China Labour Watch cited issues at two other factories, including low wages, exposure to chemicals and ineffective audits of working conditions by clients.

A Disney spokeswoman said the firm took “seriously claims of labour standards violations against the independent facilities producing Disney-branded products”.

“It is our practice to thoroughly investigate those allegations and assist facilities in remediation efforts and comply with local regulations.”

Disney is not the first global name to be criticised for worker conditions on the mainland. Apple has been singled out on several occasions over supplier issues in the country.

Both SACOM and China Labour Watch pointed out their investigations, which involved working undercover at the factories, had only covered a fraction of suppliers to Disney, which raked in US$52.5 billion last year worldwide, including US$4.5 billion from consumer products.

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SACOM said it has found that the supplier companies withheld full overtime payments, fined workers for taking leave, and often employed staff without an official contract, which it said was a “breach of law”.

The group also criticised Disney for lax oversight of the supplier factories and for third-party inspections being flagged in advance. The factories made products such as branded bags, hair clips and mugs.

“Knowing the time and subject of the audit, the factories were able to hide things in advance, and the genuine labour conditions could not be uncovered,” SACOM said.

Disney is making a big bet with its Shanghai park, its first on the mainland, and already contends with challenges from popular local cartoons to a sometimes hostile reception from business rivals and state media.

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