Mobile Phones

China: Around The Nation

Chinese woman splashes out on new iPhone ... and finds somebody else’s pictures stored in it

Apple believes more than 80 photographs taken by staff testing the mobile’s camera, according to newspaper report

PUBLISHED : Monday, 31 October, 2016, 11:20am
UPDATED : Monday, 31 October, 2016, 11:20am

A woman from eastern China bought a new Apple iPhone 7 and found more than 80 photographs of somebody she didn’t know stored in it, according to a newspaper report.

The woman from Wenzhou in Zhejiang province, whose full name was not given, ordered the phone on Apple’s official website on September 9 and received it last Thursday, the Qianjiang Evening News reported.

She found 82 photographs of an unknown woman loaded on the mobile when she was copying across her own pictures from her previous iPhone.

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The photographs were taken between September 29 and October 17 and showed the woman’s feet and hands or selfies she had taken.

Apple offered to give the customer a new phone, but she has declined and demanded an explanation, the report said.

The article said there have been cases of customers’ Apple accounts getting hacked, but the woman denied her details had been stolen.

Apple staff told her they suspected the photographs were taken by staff testing the camera on the phone who then failed to remove the pictures before the handset left the factory.

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“If this is indeed a function test, why would the pictures be taken for 20 days from September 29 to October 17?” the customer was quoted as saying.

If Apple were found to have sold a used iPhone 7 as new it could be liable to pay compensation of up three times the asking price, according to the article.