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Beijing five-star hotels launch investigations into ‘dirty bedlinen’ allegations

Statements come after consumer group used hidden cameras, UV stamps to test hygiene standards at US$300-a-night rooms

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A researcher carries out hygiene checks in a five-star hotel room in this image taken from the consumer rights group’s video. Photo: Handout

Three of the five Beijing hotels accused of substandard hygiene standards by a local consumer rights group have said they are investigating the allegations.

W Beijing, JW Marriott Beijing and Hilton Beijing said they were conducting detailed internal investigations and had arranged refresher courses for their housekeeping staff.

Shangri-La Beijing and Intercontinental Beijing Sanlitun have yet to respond to requests for comment.

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On Wednesday, the Beijing Tourism Association said it would investigate claims made by a consumer rights group of poor hygiene standards at the five-star hotels.

The association issued a statement on Weibo, the Chinese equivalent to Twitter, after being made aware of research carried out by the group, whose English name is “Better Choice, Better Life”.

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The latter claimed in a video published via its Weibo account that W Hotel in Beijing, Intercontinental Hotel Beijing in Sanlitun, JW Marriott Beijing and Hilton Beijing had failed to change bedlinen between guest visits.

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