Customers lose thousands of dollars as spa shuts down

The sudden closure of a high-end day spa in Central has left dozens of customers out of pocket.

Some had pre-paid more than HK$15,000 for massages and facials.

The EDS Day Spa on the ninth floor of the Century Square building near Lan Kwai Fong is understood to have shut its doors on August 1.

Disgruntled customers posted angry comments on the spa's Facebook page, with many complaining that they arrived for appointments this month only to find that lift access to the ninth floor was closed.

All signs for the spa have been covered up on the building directory and the fire exits to the level were also locked when the Sunday Morning Post visited the spa last week.

"The whole way it's been handled is not very professional," said Katie Bridges, who bought a HK$10,000 package last year.

She joined the spa on the recommendation of a friend and mainly bought beauty products. She had several thousand dollars left on her package.