• Thu
  • Dec 18, 2014
  • Updated: 1:56pm
NewsHong Kong

McDonald's issues fresh apology but refuses to answer questions on rotten meat scandal

Company admits 'not communicating well' over rotten meat scandal, but won't answer questions

PUBLISHED : Sunday, 27 July, 2014, 2:57pm
UPDATED : Monday, 28 July, 2014, 5:29pm

McDonald's issued another apology yesterday for its part in the rotten meat scandal, saying a "lack of clarity" had confused people.

But the fast-food giant, accused of knowingly selling potentially tainted food, did not answer when asked if there had been a cover-up and refused to take questions on the debacle.

READ: McDonald's food supplier OSI recalls all products from Shanghai plant

In a four-minute press briefing, McDonald's managing director in Hong Kong, Randy Lai Wai-sze, said the company had "not communicated well" and promised it would never again source from the Shanghai Husi plant at the heart of the scandal.

"On behalf of McDonald's Hong Kong management, I deeply apologise to Hong Kong consumers for the lack of clarity which has led to public confusion and anxiety and had disappointed our customers. Please accept my sincere apology," she said.

The statement came two days after the Centre for Food Safety launched a probe into whether McDonald's knowingly sold potentially tainted food from Shanghai Husi to the public over a four-day period last week.

Video: China supplier of KFC, McDonald's accused of using rotten meat in fast-food products

McDonald's initially denied using any products from the Shanghai plant. But last Thursday night, after the government banned the import and sales of Husi products, McDonald's performed a U-turn and issued its first apology for "confusion".

It also halted sales of several items, including chicken nuggets, after admitting it had imported chicken and pork from Shanghai Husi, which is accused of repackaging old meat.

After adding the one tonne of ingredients it collected from McDonald's yesterday, the Centre for Food Safety last night said it had now sealed off 60 tonnes of ingredients supplied by Husi plants. It would supervise the chain as it disposed of remaining Husi ingredients collected from city branches this week.

McDonald's had not lived up to its vow to "enhance" communications, said lawmaker Alice Mak Mei-kuen, who will meet food and health officials today.

Shanghai's Communist Party chief Han Zheng promised harsh punishment for any enterprises that violated food safety regulations.

Video: China 'rotten meat' factory quality manager: It was a company policy


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This article is now closed to comments

this is not lack of clarity, you have intended to cover up and lie to HKers, you are the MD of McDs HK and therefore not suitable to carry on with your job, you let down people who trusted in you, especially those who walk through your doors and put money into your pocket, please resign
Who will trust the word of McDonald's HK now?
A press conference with no questions? How transparent is that?
Boycott...its the only way to show them their lies should not go unpunished.
So it's OK to place your consumers health at risk and then simply say 'sorry'! Randy Lai should be renamed Randy LIE !
The McDonalds chain conducts business without any morals and ethics. Their only motto is to make money at the cost of the local community.
A few years ago aime friends who were animal lovers asked the McDonalds staff if they were using any animal products in the fries as they couldd not eat anything else at the restaurant and the staff told them the fries were cooked in Vegetarian oil but did not mention about the lard they were possible using in the fries as this was only informed to them later by local friends.
If they were ethical they would not have lied earlier inly to change stories when they entire food scam came out in the open.
They act like a cult where no information can go out ans everything is surrounded in total secrecy .
Pl prep jail for these executives(incl Randy Lai)...ugly, tasteless and unhealthy for society....sort of just like their product!
Yes, we are not lovin' it. McCrap!
Many may believe that these kind of things only happens in China. It happens in many countries. A year ago it was some cases, change date for meat, in Europe. Further there were a lot of cases where the suppliers mixed the meat with horse meat.
why the big commotion? so many hkers love their sui mai and deep fried balls from those filthy hawker stalls. who knows what meat they use.



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