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Cathay Pacific

Cathay Pacific flight from Hong Kong to Dusseldorf turns back due to issue with inflight entertainment system

Boeing 777-300ER carrying 269 passengers and 18 crew returns to HKIA

PUBLISHED : Tuesday, 12 April, 2016, 9:31am
UPDATED : Tuesday, 12 April, 2016, 10:22am

A Cathay Pacific flight from Hong Kong to Dusseldorf had to turn back to Hong Kong International Airport shortly after it took off in the early hours of Tuesday.

The airline said the flight had to return due to a suspected technical fault with the inflight entertainment system’s cooling system.

Flight CX379 took off at 12.50am on April 12. It landed back at Hong Kong International Airport at 2.21am. The Boeing 777-300ER was carrying 269 passengers and 18 crew members.

Cathay Pacific says air congestion and other delays cost HK$1b last year

An Airport Authority spokesman said the airport received a report from the control tower at around 2am that the flight needed to be turned back.

“The flight landed safely at 2.21am. During that time, operations at the airport were not affected,” the spokesman said.

Cathay Pacific said none of the passengers were injured during the incident.

“Cathay Pacific is investigating the cause of the incident,” a spokesman for the airline said.

“We sincerely apologise for the inconvenience caused to passengers.”

The airline added that hotel accommodation had been arranged for the affected passengers, while those who were unable to enter Hong Kong due to visa problems were resting in the airport lounge.

The flight has been rescheduled to depart at 10.30am on another aircraft.