Water slides ‘not slippery enough to prevent crashes’ at Hong Kong event, say customers who waited two hours for 20-second ride

Unhappy customers are demanding refunds from a Hong Kong water event, complaining of long queues and slides that were not as long as advertised or slippery enough to prevent people crashing into each other.

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Published: 12:00pm, 24 Aug 2015Updated: 9:20pm, 24 Aug 2015

People slide down a 1,082 feet (330 metre) long inflatable water slide in Hong Kong. Photo: Reuters

Unhappy customers are demanding refunds from a Hong Kong water event, complaining of long queues and slides that were not as long as advertised or slippery enough to prevent people crashing into each other.

Slide the City Hong Kong, which opened on Saturday at the Kai Tak cruise terminal, features “live music, food, drinks, water, and … the biggest slip and slide ever to hit asphalt”, according to organisers.

However, posting on a Facebook page called “Slide the Sh**ty Hong Kong”, disgruntled visitors complained of two-hour queues to ride a slide which takes just 20 seconds to descend.

Others said a HK$480 “night slider” package allows participants to slide unlimited times from 5pm to 10pm, but organisers stopped the queue at around 9pm on Saturday.

Only half of the slide has a sloped surface and there was not enough water to keep it slippery, some posters to the page, which had attracted 294 guests by 11am, said. Many participants stopped mid-slide and sometimes people crashed into each other, they added.

The event started in the US and has taken place in cities around the world. Photo: Xinhua

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