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Hack attack on popular Hong Kong travel agent WWPKG puts customer data at risk

The agency, which specialises in Japan tours, did not say how many customers were potentially affected and if data was stolen

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WWPKG’s Tsim Sha Tsui office was closed on Tuesday, after the hack attack on its customer database. Photo: Felix Wong

One of Hong Kong’s largest travel agencies, WWPKG Holdings, revealed its customer database was hacked on Monday, putting at risk personal information such as ID card numbers and credit card information.

The agency, which specialises in tours to Japan, made a police report on Monday morning and shut down its website and offices.

Police officers from the cybersecurity and technology crime bureau were investigating the case, while a police source on Tuesday said the compromised computers were in both WWPKG’s main and branch offices, and used mainly by senior management.

Hackers have their sights on Hong Kong, cybersecurity experts warn

It is understood that an email address was left behind for staff members to make contact with the perpetrators.

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“At this stage, there was no attempt to demand money from the company, but the [staff members] were asked whether they needed help to unlock the computers.

The move was to interrupt the company’s operation and ultimately demand money
police source

“We believe the move was to interrupt the company’s operation and ultimately demand money,” the police source said.

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