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Hong Kong's 'digital divide' forcing many to turn their back on laidback Lamma

Painfully slow internet speeds are forcing many in outlying areas to head back to the high-rises

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Lamma's charms begin to pall when you can't get online. Photo: Christopher DeWolf

You'd think Lamma Island residents would never want to give up their relatively pristine surroundings and head back to Hong Kong's urban jungle, but in the age of the internet, the remoteness of their haven is proving problematic. Crawling internet speeds are sending people packing back to the city.

"The abhorrent internet access quality has obviously been a frequent topic of complaint since we moved here from a Hong Kong Island high-rise," says long-time resident Hermann Ruegg, better known by his nickname, Lamma Gung, who has run community website Lamma.com.hk and published the free Lamma-zine newsletter for the last 13 years. He moved to the island of around 6,000 with his wife to escape the crowds 14 years ago.

"Running a home office, like so many Lamma-ites, internet connections are our lifeline, our absolutely mandatory business infrastructure," says Ruegg. "Our business stops when broadband is down or extremely slow, as is the case more and more often."

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Broadband speeds average about 0.5 megabits per second or break down altogether, and customer satisfaction with the island's only service provider, PCCW subsidiary HKT, has hit rock bottom.

Lamma Island's network coverage is particularly rudimentary owing to the absence of a fibre cable under the Lamma channel, which means residents rely on microwave connections to Hong Kong Island.

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Ruegg's online forum has entire threads dedicated to residents' complaints about internet speeds. They're upset because they pay the same rates as users in metropolitan Hong Kong.

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