Rat running amok at Café de Coral prompts promise to clean up act from Hong Kong fast-food giant

Online video shows horrified diners applauding after restaurant employee chases down rodent in Tsim Sha Tsui outlet

PUBLISHED : Friday, 28 April, 2017, 9:19am
UPDATED : Friday, 28 April, 2017, 11:02pm

Hong Kong fast-food giant Café de Coral has promised an emergency fix for possible hygiene issues after reports of a rat running amok in a packed outlet in Tsim Sha Tsui during lunch hour on Thursday.

A video on the Apple Daily website showed diners horrified and disgusted by a rat running around the restaurant at Hilton Tower near Mody Square.

Screams could be heard as staff members attempted to chase down the uninvited guest.

Cheap and filling, with a side of controversy: how Café de Coral became Hong Kong’s largest fast-food chain

An employee finally managed to corner the rat, catch it with his gloved hands and bag it before taking it away. The 85-second clip ended with applause from the relieved diners.

A spokesman for the catering group expressed “extreme concern” about the incident.

“As soon as it came to our attention, we started working with our pest control company to discuss measures to ensure the hygiene of our branches is up to our group’s standards at all times,” the group said in a statement.

The fast food chain, established in 1968, operates more than 150 self-service restaurants across Hong Kong. It serves some 300,000 diners every day, according to information on its website, and is listed on the Hong Kong Stock Exchange.

A spokesman for the Food and Environmental Hygiene Department said that as of Thursday afternoon, it had not received a complaint about the incident from diners.