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MTR Corporation
Hong KongHong Kong Economy

Hong Kong Airport check-in services back up and running at Kowloon MTR after 33-hour delay

Passengers for five airlines had been told to go directly to the airport after services failed

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Services for the other 60 airlines have resumed. Photo: Nora Tam
Phila SiuandDanny Lee

After almost 33 hours of suspension, all airline check-in services at Kowloon MTR station in Hong Kong finally resumed on Wednesday afternoon.

“We have been informed by the Airport Authority’s contractor at around 5pm that the computer systems handling in-town check-in services have all resumed normal operation,” an MTR spokesman said.

Earlier, passengers for United Airlines, India’s Jet Airways, Shenzhen Airlines, budget carrier Air Seoul and Swiss International Air Lines had been asked to go directly to the airport and check in.

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United Airlines’ three daily flights from Hong Kong to the United States took off on schedule on Wednesday morning.

Airport check-in services at Kowloon MTR station slowly resume after computer glitch

MTR staff manning the ticket barrier entrance at Kowloon station were seen asking passengers which airline they were flying with, and telling affected travellers to go straight to the airport.

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