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Why is firm behind Hong Kong’s MTR system, known for being reliable and world-class, having a crisis of confidence?

A steel cutting scandal, allegations of management-led cheating in internal exams and hiccups in testing the cross-border high speed rail link have all put strain on rail company in recent weeks

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Frederick Ma (left), MTR Corp CEO Lincoln Leong Kwok-kuen and Philco Wong. Photo: Dickson Lee

Hong Kong’s MTR Corporation, one of the most profitable rail firms in the world, has become embroiled in a series of scandals, with one issue after another piling pressure on management.

In the past few weeks, several pieces of bad news, some still unfolding, have plagued the corporation including a steel cutting scandal at Hong Kong’s most costly rail project, allegations of management-led cheating in engineers’ internal exams and hiccups in testing the cross-border high speed rail link.

The chairman of the semi-privatised rail firm, Frederick Ma Si-hang, attempted to snuff out the crisis by urging the public and investors to have faith in the management, but their confidence was put to the test as fresh controversies emerged.
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MTR Tsuen Wan line service delay causes long queues at Prince Edward Station. 28JUL17 SCMP / Sam Tsang
MTR Tsuen Wan line service delay causes long queues at Prince Edward Station. 28JUL17 SCMP / Sam Tsang

Engineer Albert Lai Kwong-tak, the founding chairman of independent think-tank Professional Commons, said public confidence in the MTR Corp’s projects was in limbo.

“The company is in a public confidence crisis,” Lai said. “The nature of the recent scandals is different from previous problems. This time it’s about integrity,while previously they were about cost overruns and delays which could be fixed through time and money.”

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