Video | Hong Kong tour guide in bus rage incident against Chinese tourists told to explain or else lose licence
Watchdog gives woman filmed throwing a fit on bus two weeks to respond
An agitated Hong Kong tour guide who threw the belongings of mainland Chinese visitors out of their coach might lose her licence if she fails to clarify the incident within two weeks, the industry watchdog says.
In a letter to the guide, surnamed Cui, the Travel Industry Council demanded an explanation within 14 days starting from today, council chairman Michael Wu Siu-ieng said.
Wu said the council had been unable to reach Cui by phone, and if she did not respond to the letter either, the council's tourist guide and tour escort deliberation committee would decide if she should be punished.
"It is possible her licence would be suspended or revoked," he said.
Wu said Cui received her licence in 2005. She was suspended for a month in 2009 after a complaint about her attitude.
In a video clip, Cui is seen throwing a fit at a location believed to be Kwei Chow Street in To Kwa Wan on Wednesday morning.
Watch: Hong Kong tour guide throws mainland Chinese customers' bags because they wouldn't shop