Families of Germanwings crash victims demand apology from head of Lufthansa
"You were there for your customers, but not for us," the families wrote in the letter made public by their lawyer.
The families of 18 schoolchildren and teachers killed in the Germanwings crash have called for an apology from the head of Lufthansa, saying their children might still be alive if the airline's doctors had paid more attention to the pilot's health.
The children and their teachers were returning to Germany from an exchange trip in Spain when the Barcelona-Dusseldorf flight was deliberately brought down by the co-pilot, Andreas Lubitz, on March 24.
In an emotional letter to the chief executive of Lufthansa, Germanwings' parent group, the families said CEO Carsten Spohr had not spoken with them personally, nor had he apologised for the crash, in which all 150 on board died.
"You were there for your customers, but not for us," the families wrote in the letter made public by their lawyer.
They said they wanted an apology for Lufthansa's doctors not paying close attention to Lubitz's prior period of depression and for Lufthansa not having the two-person cockpit rule before the crash.
"With more attention paid to these risks our children would perhaps still be alive," they said.
More pilot screening and keeping two people in the cockpit at all times were among recommendations issued last week by a European task force set up after the crash.
A Lufthansa spokesman said Spohr had spoken to many family members and had fully accepted responsibility and apologised for the suffering of the families. Signed letters of condolence had also been sent out, he said.
The publication of the letter comes after the families' lawyers, Elmar Giemulla, rejected an offer of €25,000 (HK$210,000) for the pain and suffering of the victims, saying a six-figure sum would be more appropriate.
Unlike in the United States, German law does not provide for large payouts for emotional damages. Ronald Schmid, a German professor of aviation law, said the German laws on emotional damages were among the worst in western Europe.
"The system is out of date and needs changing," he said.
