Grandmother sues KFC for US$20 million because her bucket ‘didn’t have enough chicken’

PUBLISHED : Tuesday, 25 October, 2016, 10:31am
UPDATED : Tuesday, 25 October, 2016, 7:16pm

A New York woman who says she spent US$20 at KFC for a bucket of chicken last summer and was disappointed when the meal fell short of what was advertised, is suing for US$20 million.

“I came home and said, ‘Where’s the chicken?’” Anna Wurtzburger said. “I thought I was going to have a couple of meals.“

She claimed the fast-food giant’s advertising shows a “bucket that’s overflowing with chicken”. She’s claiming false advertising.

Wurtzburger complained to the company but said she was told that the reason why the bucket was overflowing with chicken on the ads was to give the opportunity for the public to see the product.

She thinks it’s foul (fowl?) play. And so she hired a lawyer, demanding the company change its advertising.

The company did send the 64-year-old grandmother two gift certificates as an apology. She returned them, instead asking for US$20 million in damages. Why so much?

“It’s the principle of the matter,” Wurtzburger told CBS Local. “Sometimes you gotta hit people where they feel it.”

The company says the lawsuit is “meritless.”