
Toyota’s luxury brand Lexus is trying to shake off its stodgy image. So it’s opening a cafe.
The special lounges, the first of which is opening next week in Tokyo’s fashionable Aoyama district, are designed to look more like a chic home than a standard showroom. In fact, only one vehicle can be displayed at a time.
What Toyota is calling a “luxury-brand experience space” is mostly given over to serving espresso and displaying cool curiosities: a pair of old Ray Ban sunglasses here, a Jack Kerouac book there. The bathroom interior is wrapped in a huge glass case packed with miniature cars. Similar spaces are set to open in New York and Dubai, as the brand tries to underline recent redesigns of some of its top models.
“This is about showing people the personality of the Lexus brand, and showing a more emotional part of Lexus,” Mark Templin, Executive Vice President of Lexus International, said Friday during a preview tour.
The Lexus has scored success since it arrived in North America 24 years ago by offering reliability and craftsmanship, longtime trademarks of Toyota, the world’s top automaker.
These days, that success is not a selling point for younger consumers, who identify the Lexus with the staid conservative image of their parents’ generation.
Templin says the new space, called Intersect, is out to change all that, welcoming the shabbiest dressed teen who happens to walk in.