A panel under the Hospital Authority's Hong Kong East Cluster would be set up to examine allegations by a resident of ill-treatment at an extended care home for the disabled and chronically ill in Chung Hom Kok.
Resident Choi Wan-fung, 56, told a radio programme last night he had seen employees hit residents of the Cheshire Home on the head and face and used foul and insulting language.
Mr Choi, who has been confined to a wheelchair in the home for nine years, said an employee cleaning urine containers had threatened him by saying: 'You don't need cleaning up, you can just drink it back.'
On another occasion, a worker had spilled urine on Mr Choi's face, but other employees claimed it was an accident, he said. And when he asked to be helped to go to bed an hour earlier than usual, he was insulted and roughly thrown on the bed.
'That's not just a hell, it's not a place for human beings,' Mr Choi said of the home.
The Cheshire Home of Chung Hom Kok, opened in 1961 and managed by the Hospital Authority, is a member of the Leonard Cheshire Foundation International. Its 240 beds provide extended care to people with physical disabilities or chronic illnesses. Most of the resident required nursing care.
A spokeswoman for the Hong Kong East Cluster said last night the authority was very concerned at the allegations and an independent panel from the cluster would be set up to investigate them.
The home's patient relations officer, Steve Chow Kwong-yui, said ill-treatment of residents was not tolerated and any assaults should and would be reported to police. Staff received training on how to serve the residents, and complaints from residents and families were not common, he said.
He acknowledged an employee had accidentally spilled urine on Mr Choi but had apologised. The head of the home was not available for comment last night, Mr Chow said.